Abstract: An identity theft mitigation system. The system comprises a mobile communication device transfer data store, a non-transitory memory, a processor, and an application stored in the non-transitory memory. When executed by the processor the application monitors transfers of mobile communication device credentials between different mobile communication devices and stores records of the transfers of mobile communication device credentials in the mobile communication device transfer data store. The application further identifies when a mobile communication device is involved in a number of credential transfers that is above a predefined threshold during a period of time based on searching the mobile communication device transfer data store for records of transfers the mobile communication device was involved in, and takes action based on the number of credential transfers in which the mobile communication device is involved exceeding the predefined threshold.

Abstract: A method of generating and using a 2D barcode to provide an authenticated service subscriber with an adapted offer comprising monitoring and identifying, by a monitoring application associated with a first service provider, a social network for keywords related to a negative subscriber interaction with a second service provider; engaging a subscriber associated with the negative interaction by the first service provider; generating a one-time use 2D barcode associated with an offer and comprising embedded subscriber information; storing the barcode in a data store; sending the barcode to a mobile device; presenting and scanning the barcode; decoding the information by an offer application; authenticating the identity of the subscriber; adapting the offer based on the subscriber information; searching an inventory data store associated with a physical retail location of the first service provider; locating and presenting the adapted offer; and marking the barcode as expired in the barcode data store.

Abstract: A method is provided for communication by a mobile telecommunication device. The method comprises detecting, by the mobile telecommunication device, an input related to an advertisement displayed on the mobile telecommunication device and associated with an online merchant. The method further comprises, responsive to detecting the input, transmitting, by the mobile telecommunication device, to the online merchant, a token stored in a memory location in the mobile telecommunication device, wherein the token contains information for facilitating a transaction between the mobile telecommunication device and the online merchant.

Abstract: A server hosting an electronic shopping application comprises a processor, a memory, and an application stored in the memory that receives a request for electronic shopping content from a mobile communication device, confirms the mobile communication device receives service from a participating wireless provider, routes the request through an internet gateway of the wireless provider, and receives a request to buy an item from the mobile communication device. The application further transmits a request for payment transaction information to the wireless provider, receives payment transaction information, transmits a payment dialog box to the mobile communication device, and receives an input PIN and an input selection of a payment mechanism from the mobile communication device.

Abstract: A mobile communication device. The device comprises a cellular radio transceiver, a short range radio transceiver, a processor, a memory, and an electronic commerce mobile application stored in the memory. When executed by the processor, the electronic commerce mobile application determines an inventory of mobile applications of the device, transmits the inventory via one of the radio transceivers to a security server application executing on a computer system external to the mobile communication device, and detects when the device enters a retail store associated with the electronic commerce mobile application.

Abstract: A method of adapting customer care handling automated workflows. The method comprises creating records of calls by a subscriber to a customer care handling system, analyzing the records of calls by a customer care handling adaptation application, comparing by the application a frequency of calls to customer care and a frequency of account credits granted to the subscriber to a correlation threshold, where the correlation threshold is randomly varied within predefined correlation values, tagging the wireless communication service account of the subscriber by the application as manipulative of customer care, receiving a call from the subscriber to the customer care handling system, determining by the customer care handling system that the subscriber is tagged as manipulative of customer care, and adapting the handling automated workflow for the subscriber by the customer care handling system based on the determination that the subscriber is tagged as manipulative of customer care.

Abstract: A method of generating and using a 2D barcode to provide an authenticated service subscriber with an adapted offer comprising monitoring and identifying, by a monitoring application associated with a first service provider, a social network for keywords related to a negative subscriber interaction with a second service provider; engaging a subscriber associated with the negative interaction by the first service provider; generating a one-time use 2D barcode associated with an offer and comprising embedded subscriber information; storing the barcode in a data store; sending the barcode to a mobile device; presenting and scanning the barcode; decoding the information by an offer application; authenticating the identity of the subscriber; adapting the offer based on the subscriber information; searching an inventory data store associated with a physical retail location of the first service provider; locating and presenting the adapted offer; and marking the barcode as expired in the barcode data store.

Abstract: A method includes communicating, to a first mobile user equipment device, a first user application configured to at least cause the first mobile user equipment device to generate configuration data representing a configuration of the first mobile user equipment device. The method also includes making an assessment, based at least in part on the configuration data, of at least: (1) a compatibility between a communication service supported by a mobile network operator and an operational characteristic of the first mobile user equipment device, and (2) a compatibility between a second mobile user equipment device and a content characteristic of the first mobile user equipment device. The method also includes getting a plan (that is based at least in part on the assessment) for associating the first mobile user equipment device or the second mobile user equipment device with a service subscription. The method also includes communicating the plan to the first mobile user equipment device.

Abstract: A system for mobile communication device upgrade delivery and configuration. The system comprises a processor, a non-transitory memory, and a business process management application stored in the non-transitory memory. When executed by the processor, the application receives a message from a device upgrade client application executing on a mobile communication device requesting an upgrade mobile communication device, accesses data associated with the mobile communication device requesting the upgrade device stored in an interaction history data store, and analyzes the data accessed from the interaction history data store. The business process management application further, based on the analysis of the data and based on the model of upgrade device, recommends pick-up of the upgrade device in a retail store, identifies a retail store, and sends a recommendation message to the device upgrade client application that the upgrade mobile communication device be picked up at the retail store.

Abstract: A method of authenticating a mobile communication device subscriber.

Abstract: In an embodiment, a user equipment (UE) is disclosed. The UE comprises a cellular radio transceiver, a non-transitory memory, a processor, a third party application stored in the non-transitory memory, and an application stored in the non-transitory memory. When executed by the processor, the third party application causes the processor to attempt to access confidential information of the UE. When executed by the processor, the application causes the processor to determine a status of consent to release confidential information to the third party application and to take action in response to a determination that the status of consent is consent is not granted to release confidential information to the third party application.

Abstract: A wireless communication service subscriber authentication platform includes a processor, memory, and an application stored in the memory that, when executed by the processor: receives a request to authenticate a user from an enterprise (the request identifies a phone number of a user equipment device (UE) and an identity of a mobile communication service subscriber associated with the UE); determines a wireless communication service provider that provides wireless communication service to the UE based on the phone number of the UE; sends a request for information about the mobile communication service subscriber to the wireless communication service provider (the information request comprises the phone number of the UE and the identity of the subscriber); receives information from the wireless communication service provider determined to provide service to the UE; and sends an authentication response to the enterprise.

Abstract: A mobile communication device. The device comprises a cellular radio transceiver, a short range radio transceiver, a processor, a memory, and an electronic commerce mobile application stored in the memory. When executed by the processor, the electronic commerce mobile application determines an inventory of mobile applications of the device, transmits the inventory via one of the radio transceivers to a security server application executing on a computer system external to the mobile communication device, and detects when the device enters a retail store associated with the electronic commerce mobile application.

Abstract: A system for injection and maintenance of artifact objects within user equipment (UE) is disclosed. The UE comprises a display, a transceiver, a processor, and a memory storing a mobile application comprising a script and an injection engine that, upon being executed, the processor receives a payload comprising a visual object and an artifact object. The UE determines placement of the visual object and the artifact object into the script of the mobile application, injects the visual object and the artifact object into the script, and presents the visual object at an anchor location on the interface. In response to input to remove presentation of the visual object on the display, the UE determines that the visual object is associated with the artifact object, and removes presentation of the visual object from the display. The UE presents the artifact object at a second anchor location on the interface.

Abstract: Identity confirmation is sought by vendors in order to confirm the identity of, for example, parties attempting to open accounts and/or make purchases. Various vendors, including utility companies, financial institutions, and retailers, may submit identity queries to a telecommunications service provider. The provider may or may not be able to confirm the identities submitted in these queries, and may store the received queries and employ a plurality of sensors in order to eventually determine if there is enough corresponding and/or overlapping information received to confirm identities or promote previously unconfirmed identities to a verified identity data store.

Abstract: A system for geographic, temporal, and location-based detection and analysis of mobile communication devices in a communication network is disclosed. The system comprises a database and a server communicatively coupled to the database that receives location data from a vendor server, sets a boundary around each location included in the location data, receives messages from mobile communication devices responsive to display of content on the mobile communication devices, analyzes mobile communication device data corresponding to determined mobile communication identifiers from cell sites, and applies a plurality of exclusions to the mobile communication devices based on the analysis to exclude mobile communication devices based on dwell times within the boundary, historical device patterns within the boundary, and/or dwell times patterns in relation to one or more geographic features in the boundary.

Abstract: A system for providing targeted customer assistance to a wireless communication service subscriber comprising a mobile communication device comprising a processor; a display, a non-transitory memory, a radio transceiver, and a self-service client application. The client application comprises trigger signatures and phone numbers related to categories of customer service. The client application initiates a self-service session generates a key associated with the service subscriber, locates a log using the key, records current self-service event information, analyzes the self-service event information, wherein analyzing comprises at least determining a category of customer service of the event information.

Abstract: A system for identifying audio signatures from user equipment based on a plurality of transmissions from a plurality of user equipment (UE). Each transmission of the plurality of transmissions comprises an audio signature, a geolocation of the audio signature, and a timestamp of the audio signature. The identification of audio signatures may be used to identify a geolocation of a UE or UEs based on geohashed areas. This identification may be further employed to determine whether the UE is in a location that permits data transmission, and to either transmit data to the UE based on a determination that the UE is in a location that permits data transmission, or not transmitting data the UE is associated with a DO NOT SEND state or if a location type associated with the geohashed area and the timestamp is associated with the DO NOT SEND state.

Abstract: A wireless communication service subscriber authentication platform includes a processor, memory, and an application stored in the memory that, when executed by the processor: receives a request to authenticate a user from an enterprise (the request identifies a phone number of a user equipment device (UE) and an identity of a mobile communication service subscriber associated with the UE); determines a wireless communication service provider that provides wireless communication service to the UE based on the phone number of the UE; sends a request for information about the mobile communication service subscriber to the wireless communication service provider (the information request comprises the phone number of the UE and the identity of the subscriber); receives information from the wireless communication service provider determined to provide service to the UE; and sends an authentication response to the enterprise.

Abstract: A method of migrating a mobile communication device.