Abstract: A calling party is connected to a system of a called party without the calling party reaching the called party. A call diversion is triggered when a request to access a call diversion application is received. In response to receiving the request, the call diversion application at the direct-to-diverted call completion service server initiates a first call and a second call to a called party. The call diversion application detects when the second call is connected to a call completion system. In response to detecting when the second call is connected to a call completion system, the first call is terminated.

Abstract: A telephone fraud prevention system is provided. A fraud application server is in communication with a fraud database and a switch that determines which calls are sent to the fraud application server. A policy function may be integrated with existing fraud detection and correlation systems. When a call is originated and authentication fails, whether that's through a PIN, voice recognition, etc., the fraud application server sends a message indicating that this customer has failed to authenticate. After a number of authentication failures, evidence of high-risk calling is determined. Instead of reactively dealing with the fraud, the risk has been captured at the fraud application server and the switch blocks potential damage from that call and from that user.