Abstract: There is provided a system having a processor, and a memory having instructions stored therein in a form that is readable by the processor. The instructions, when read by the processor, cause the processor to perform steps of: receiving a first signal that indicates an initiation of a communication from a calling device to a called device; receiving a context parameter of the called device; evaluating the context parameter; and generating a second signal, based on the step of evaluating, to control a routing of the communication.

Abstract: A system and a method for enabling existing web content to become multimodal. The system has a browser providing a user with markup language web pages. In addition, the system has an agent for creating dynamic grammar for a web page loaded by the browser. The dynamic grammar has one or more commands and one or more corresponding labels. A command is a markup language tag or a markup object used to navigate the browser and a label is content text that corresponds to the command. The system also includes a speech recognition engine, which receives user voice input and compares the received input to the labels in the dynamic grammar. When the speech recognition engine finds a match, the speech recognition engine transmits the corresponding command to the agent and the agent navigates the browser using the command.