Patents by Inventor Michael David WHITLEY

Michael David WHITLEY has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11539650
    Abstract: A method, system, and computer-usable medium are disclosed for identifying areas to improve an interactive conversational system, such as a chatbot. A stream of stream of conversational interactions C (C1, C2, . . . , Cn) between users and the interactive conversational system is received. An intent clustering model is periodically applied to the stream to form an incremental clustering based on a set of derived intents to form a mapping from a first set of conversational characteristics to a first set of intents and a second set of conversational characteristics to a first set of unclear intents. Information is provided related to the second set of conversation characteristics.
    Type: Grant
    Filed: July 16, 2020
    Date of Patent: December 27, 2022
    Assignee: International Business Machines Corporation
    Inventors: Eric Donald Wayne, Kyle Croutwater, Michael David Whitley, Vikrant Verma, Zhe Zhang
  • Publication number: 20220021636
    Abstract: A method, system, and computer-usable medium are disclosed for identifying areas to improve an interactive conversational system, such as a chatbot. A stream of stream of conversational interactions C (C1, C2, . . . , Cn) between users and the interactive conversational system is received. An intent clustering model is periodically applied to the stream to form an incremental clustering based on a set of derived intents to form a mapping from a first set of conversational characteristics to a first set of intents and a second set of conversational characteristics to a first set of unclear intents. Information is provided related to the second set of conversation characteristics.
    Type: Application
    Filed: July 16, 2020
    Publication date: January 20, 2022
    Inventors: Eric Donald Wayne, Kyle Croutwater, Michael David Whitley, Vikrant Verma, Zhe Zhang
  • Patent number: 10062085
    Abstract: Systems, methods and articles of manufacture allow adjusting the relative weighting associated with evaluation criteria associated with a unified view of dissimilar data. The operation generally includes collecting data regarding attributes of a user interacting with an application, where the collected data has associated evaluation criteria. The data is collectively represented according to the evaluation criteria. The systems, methods and articles of manufacture then allow dynamically modifying the evaluation criteria before evaluating and collectively representing the data according to the adjusted criteria.
    Type: Grant
    Filed: October 29, 2015
    Date of Patent: August 28, 2018
    Assignee: International Business Machines Corporation
    Inventors: Vijay Dheap, Jimmy Ming-Der Hsu, Michael David Whitley
  • Publication number: 20160048851
    Abstract: Systems, methods and articles of manufacture allow adjusting the relative weighting associated with evaluation criteria associated with a unified view of dissimilar data. The operation generally includes collecting data regarding attributes of a user interacting with an application, where the collected data has associated evaluation criteria. The data is collectively represented according to the evaluation criteria. The systems, methods and articles of manufacture then allow dynamically modifying the evaluation criteria before evaluating and collectively representing the data according to the adjusted criteria.
    Type: Application
    Filed: October 29, 2015
    Publication date: February 18, 2016
    Inventors: Vijay DHEAP, Jimmy Ming-Der HSU, Michael David WHITLEY
  • Patent number: 9247012
    Abstract: Systems, methods and articles of manufacture allow adjusting the relative weighting associated with evaluation criteria associated with a unified view of dissimilar data. The operation generally includes collecting data regarding attributes of a user interacting with an application, where the collected data has associated evaluation criteria. The data is collectively represented according to the evaluation criteria. The systems, methods and articles of manufacture then allow dynamically modifying the evaluation criteria before evaluating and collectively representing the data according to the adjusted criteria.
    Type: Grant
    Filed: December 23, 2009
    Date of Patent: January 26, 2016
    Assignee: International Business Machines Corporation
    Inventors: Vijay Dheap, Jimmy Ming-Der Hsu, Michael David Whitley
  • Patent number: 8887279
    Abstract: Information about security events detected by a group of protected web-connected resources is centrally managed in order to detect distributed attacks and slow paced attacks by providing to a plurality of web-connected resources a deployment component which couples to a native authorization service of each web-connected resource; receiving a plurality of security event reports from one or more of the deployment components by a command and control center computer; based on collected information from the plurality of security event reports, determining a threat level indicator across the plurality of web-connected resources using one or more analyses and metrics; and transmitting the threat level indicator to each of the web-connected resources.
    Type: Grant
    Filed: March 31, 2011
    Date of Patent: November 11, 2014
    Assignee: International Business Machines Corporation
    Inventors: Vijay Dheap, Michael David Whitley
  • Publication number: 20120254947
    Abstract: Information about security events detected by a group of protected web-connected resources is centrally managed in order to detect distributed attacks and slow paced attacks by providing to a plurality of web-connected resources a deployment component which couples to a native authorization service of each web-connected resource; receiving a plurality of security event reports from one or more of the deployment components by a command and control center computer; based on collected information from the plurality of security event reports, determining a threat level indicator across the plurality of web-connected resources using one or more analyses and metrics; and transmitting the threat level indicator to each of the web-connected resources.
    Type: Application
    Filed: March 31, 2011
    Publication date: October 4, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORP.
    Inventors: Vijay Dheap, Michael David Whitley
  • Publication number: 20110154239
    Abstract: Systems, methods and articles of manufacture allow adjusting the relative weighting associated with evaluation criteria associated with a unified view of dissimilar data. The operation generally includes collecting data regarding attributes of a user interacting with an application, where the collected data has associated evaluation criteria. The data is collectively represented according to the evaluation criteria. The systems, methods and articles of manufacture then allow dynamically modifying the evaluation criteria before evaluating and collectively representing the data according to the adjusted criteria.
    Type: Application
    Filed: December 23, 2009
    Publication date: June 23, 2011
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Vijay DHEAP, Jimmy Ming-Der HSU, Michael David WHITLEY