Abstract: A tool for synchronous and asynchronous communication between a patient, such as a pandemic patient, a plurality of healthcare providers, one or more EMR/EHR systems, and one or more third-party service provider systems includes a server operating one or more processors in communication with patient, healthcare provider, third-party service provider, and channel databases, along with a management engine executing a database management module, a rule module, and a GUI module configured to display a GUI having a plurality of preconfigured, interactive screens to users operating at least one healthcare provider terminal and a patient terminal. The management engine may send and receive synchronous and asynchronous communications between the patient, the healthcare providers, the EMR/HER systems, and the third-party service provider systems via a dedicated patient channel and display the communications upon the GUI screens, generating a healthcare transcript on the continuing patient channel.