Patents by Inventor Michael W. Boeckman
Michael W. Boeckman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 7817793Abstract: Communications are routed in a communications network based on a location of a requesting party. A communication from the requesting party is received. A location of the requesting party is determined using a geographic address which defines the smallest of two of a set of multiple geographic areas defined by multiple available geographic addresses for the location of the requesting party. A communications destination address for the communication is selected, from multiple possible communications destination addresses, based on the location of the requesting party. The communication is forwarded to the selected communications destination address.Type: GrantFiled: August 5, 2008Date of Patent: October 19, 2010Assignee: AT&T Labs, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 7499536Abstract: A computer program for routing a service call from a calling party to a service network having a plurality of service network locations, the program stored in a computer-readable medium. The program includes receiving a service call request to connect the calling party to one of the service network locations, determining a location of the calling party by searching a Number Plan Area (NPA) table to determine an NPA of the calling number of the calling party, identifying one of the service network locations for receiving the service call request, and identifying routing information for routing the service call request to the receiving service network location, and completing the service call request to the receiving service network location.Type: GrantFiled: September 9, 2004Date of Patent: March 3, 2009Assignee: AT&T Labs, Inc.Inventors: Michael W. Boeckman, William E. Plunkett
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Publication number: 20080310613Abstract: Communications are routed in a communications network based on a location of a requesting party. A communication from the requesting party is received. A location of the requesting party is determined using a geographic address which defines the smallest of two of a set of multiple geographic areas defined by multiple available geographic addresses for the location of the requesting party. A communications destination address for the communication is selected, from multiple possible communications destination addresses, based on the location of the requesting party. The communication is forwarded to the selected communications destination address.Type: ApplicationFiled: August 5, 2008Publication date: December 18, 2008Applicant: AT&T LABS, INC.Inventors: Harold C. FLEISCHER, III, Gwen H. GAFFNEY, Susan D. EIFFERT, James C. MERLOTTI, Michael W. BOECKMAN, Brenda S. THOMPSON
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Patent number: 7421070Abstract: A method for location-based communications routing includes determining a location of a requesting party in accordance with an address of the requesting party. Whether the location of the requesting party is in a first subscriber service area is determined and, when the location of the requesting party is not in the first subscriber service area, whether the location of the requesting party is in a second expanded subscriber service area larger than and including the first subscriber service area is determined. When the location of the requesting party is determined to be in the first subscriber service area, data corresponding to the first subscriber area is forwarded. When the location of the requesting party is determined to be in the second expanded subscriber service area, data corresponding to the second expanded subscriber service area is forwarded.Type: GrantFiled: October 19, 2007Date of Patent: September 2, 2008Assignee: AT&T Labs, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 7302052Abstract: A method for location-based communications routing includes determining a location of a requesting party in accordance with an originating communications address of the requesting party. The method also includes determining whether the location of the requesting party is in a first subscriber service area and, when the location of the requesting party is not in the first subscriber service area, determining whether the location of the requesting party is in a second expanded subscriber service area larger than and including the first subscriber service area. When the location of the requesting party is determined to be in the first subscriber service area, a communication from the requesting party is forwarded to a routing communications address associated with the first subscriber service area.Type: GrantFiled: March 23, 2007Date of Patent: November 27, 2007Assignee: AT&T Labs, inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 7218719Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.Type: GrantFiled: September 19, 2005Date of Patent: May 15, 2007Assignee: AT&T Labs, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6980636Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.Type: GrantFiled: December 23, 2003Date of Patent: December 27, 2005Assignee: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6850600Abstract: According to the present invention, intelligent call routing and call return capabilities are provided in an Advanced Intelligent Network (AIN) or AIN-type network environment. The intelligent call routing features of the present invention may be utilized for routing service calls to an appropriate service or control center (e.g., a Poison Control Answering Point (PCAP)), in accordance with the location of the calling party and one or more routing options. For example, the Number Plan Area (NPA) and Central Office Code (NXX) of the calling party's telephone number may be analyzed in order to determine where to route the call. In addition, other routing features may be provided to facilitate handling of the call. For instance, calls may be routed according to the time-of-day and/or day-of-week, and recorded announcements may be provided to indicate when a particular service call cannot be completed.Type: GrantFiled: August 25, 2000Date of Patent: February 1, 2005Assignee: SBC Laboratories, Inc.Inventors: Michael W. Boeckman, William E. Plunkett
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Publication number: 20040190706Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.Type: ApplicationFiled: December 23, 2003Publication date: September 30, 2004Applicant: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6697477Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.Type: GrantFiled: February 11, 2003Date of Patent: February 24, 2004Assignee: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Publication number: 20030112954Abstract: A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.Type: ApplicationFiled: February 11, 2003Publication date: June 19, 2003Applicant: SBC TECHNOLOGY RESOURCES, INC.Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6542598Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory-may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.Type: GrantFiled: October 15, 2001Date of Patent: April 1, 2003Assignee: SEC Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6411699Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.Type: GrantFiled: May 10, 2000Date of Patent: June 25, 2002Assignee: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Publication number: 20020057781Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.Type: ApplicationFiled: October 15, 2001Publication date: May 16, 2002Applicant: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6185282Abstract: According to the present invention, intelligent call routing and call return capabilities are provided in an Advanced Intelligent Network (AIN) or AIN-type network environment. The intelligent call routing features of the present invention may be utilized for routing service calls to an appropriate service or control center (e.g., a Poison Control Answering Point (PCAP)), in accordance with the location of the calling party and one or more routing options. For example, the Number Plan Area (NPA) and Central Office Code (NXX) of the calling party's telephone number may be analyzed in order to determine where to route the call. In addition, other routing features may be provided to facilitate handling of the call. For instance, calls may be routed according to the time-of-day and/or day-of-week, and recorded announcements may be provided to indicate when a particular service call cannot be completed.Type: GrantFiled: January 11, 2000Date of Patent: February 6, 2001Assignee: SBC Technology Resources, Inc.Inventors: Michael W. Boeckman, William E. Plunkett
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Patent number: 6097802Abstract: An apparatus and method are provided for routing a telephone call according to the geographic location of the originating party. A subscriber with multiple network locations within a service territory may have all of their offices accessible to customers through a single publicized telephone number. The single telephone number may trigger advanced intelligent network technology. The network may ascertain the geographic location from which the call originates and accordingly, route the originating call to a subscriber's office which is located closest to the originating caller. Further, exception periods may be provided to enable subscribers to individualize their service by only routing to the closest satellite office at specified days, times, etc. The exception periods may also be employed to reroute calls intended for the closest satellite office to a predetermined location.Type: GrantFiled: February 28, 1996Date of Patent: August 1, 2000Assignee: SBC Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Gwen H. Gaffney, Susan D. Eiffert, James C. Merlotti, Michael W. Boeckman, Brenda S. Thompson
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Patent number: 6075853Abstract: According to the present invention, intelligent call routing and call return capabilities are provided in an Advanced Intelligent Network (AIN) or AIN-type network environment. The intelligent call routing features of the present invention may be utilized for routing service calls to an appropriate service or control center (e.g., a Poison Control Answering Point (PCAP)), in accordance with the location of the calling party and one or more routing options. For example, the Number Plan Area (NPA) and Central Office Code (NXX) of the calling party's telephone number may be analyzed in order to determine where to route the call. In addition, other routing features may be provided to facilitate handling of the call. For instance, calls may be routed according to the time-of-day and/or day-of-week, and recorded announcements may be provided to indicate when a particular service call cannot be completed.Type: GrantFiled: March 31, 1997Date of Patent: June 13, 2000Assignee: SBC Technology Resources, Inc.Inventors: Michael W. Boeckman, William E. Plunkett
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Patent number: 5974133Abstract: The multiple location, communications network is provided as an overlay application to, for example, one or more private networks. The network adds increased flexibility to an existing private network system by adding additional features, e.g., abbreviated dialing plans, function number dialing, automatic selection of routing, centralized access to private and public network facilities, outgoing call screening, and work-at-home functionality, that may not be currently available to the private network subscriber. Further, the network overlay application of the present invention is adapted to maintain and not disturb the subscriber's current service or the existing private network.Type: GrantFiled: April 30, 1996Date of Patent: October 26, 1999Assignee: Southwestern Bell Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Michael W. Boeckman
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Patent number: 5799073Abstract: An advanced intelligent network application is provided for collecting and recording cumulative call data to a subscriber's telephone number. The subscriber may receive monthly reports regarding incoming telephone traffic with the data formatted according to one or more of the following categories: total calls for the reporting period; quantity of calls by day of month; quantity of calls by hour of day; quantity of calls by local area and exchange (i.e., NPA-NXX); quantity of calls by Zip Code+4; and quantity of calls by demographic code. The report may also provide the subscriber with, e.g., a record of incoming local exchange telephone traffic.Type: GrantFiled: June 7, 1995Date of Patent: August 25, 1998Assignee: Southwestern Bell Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Michael W. Boeckman, S. James Merin, Donald Austin, Brenda Thompson
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Patent number: 5680446Abstract: An network screening application is provided for use in an Advanced Intelligent Network (AIN). The network screening application may provide two screening features for a private telecommunications network. One screening feature may screen off-network calls to be terminated on the private network to ensure that the calling party is an authorized user of the network and to ensure that the called party is authorized to receive the off-network calls. The other screening feature may screen outgoing calls from the private network (i.e., on-network calls) such as long distance phone calls terminating outside of the local service area of the network, to ensure that the on-network calling party is authorized to make outgoing calls from the network.Type: GrantFiled: August 24, 1995Date of Patent: October 21, 1997Assignee: Southwestern Bell Technology Resources, Inc.Inventors: Harold C. Fleischer, III, Michael W. Boeckman