Abstract: A unique method/device for isolating the over-the-air segment within a mobile communications network is provided. A coordinated set of tests is run to isolate problems in an end-to-end network including over-the-air segment, wired, and core network segments. Test results are compared to identify which segment or components within a segment is failing. The testing device executes the same test in two differentiated modes. In one mode, the device acts as a mobile client device identified by subscriber identification data that communicates with the network base station over-the-air using the standard control and data protocols of the mobile network. In another mode, the testing device, identified by the same subscriber identification data, acts like the combination of the same Mobile Client Device(s) and a Network Base Station using a wired interface that is equivalent to the wired interface that connects the network base station to the rest of the wired network.

Abstract: A system and process is provided for reporting new business production. Information from a plurality of sources related to new business production of related products, such as insurance, is gathered in a central location. A standard format for the information is provided. The information is provided from the central location to one or more users. The reporting capabilities to ensure that information about new business for varying products, such as insurance, is provided in a standardized manner.