Patents by Inventor Naama Damty

Naama Damty has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for tracking web interactions with real time analytics
    Patent number: 8976955
    Abstract: A device, system and method is provided for monitoring a user's interactions with Internet-based programs or documents. Content may be extracted from Internet server traffic according to predefined rules. Extracted content may be associated with a user's Internet interaction. The user's Internet interaction may be stored and indexed. The user's Internet interaction may be analyzed to generate a recommendation provided to a contact center agent while the contact center agent is communicating with said user for guiding the user's interaction, for example, in real-time. Traffic other than Internet server traffic may also be used.
    Type: Grant
    Filed: November 28, 2011
    Date of Patent: March 10, 2015
    Assignee: Nice-Systems Ltd.
    Inventors: Hadas Liberman Ben-Ami, Leon Portman, Yuval Marco, Yosef Golan, Shlomi Haba, Iftach Smith, Yizhar Ronen, Yohay Etsion, Igor Cher, Naama Damty, Assaf Frenkel, Uzi Baruch
  • SYSTEM AND METHOD FOR TRACKING WEB INTERACTIONS WITH REAL TIME ANALYTICS
    Publication number: 20130136253
    Abstract: A device, system and method is provided for monitoring a user's interactions with Internet-based programs or documents. Content may be extracted from Internet server traffic according to predefined rules. Extracted content may be associated with a user's Internet interaction. The user's Internet interaction may be stored and indexed. The user's Internet interaction may be analyzed to generate a recommendation provided to a contact center agent while the contact center agent is communicating with said user for guiding the user's interaction, for example, in real-time. Traffic other than Internet server traffic may also be used.
    Type: Application
    Filed: November 28, 2011
    Publication date: May 30, 2013
    Inventors: Hadas LIBERMAN BEN-AMI, Leon Portman, Yuval Marco, Yosef Golan, Shlomi Haba, Iftach Smith, Yizhar Ronen, Yohay Etsion, Igor Cher, Naama Damty, Assaf Frenkel, Uzi Baruch