Abstract: Methods, apparatus and computer readable media are provided for reverse editing a knowledge base from a cross tab display. A cross tab editor includes a knowledge base resident in a memory device, the knowledge base comprising attribute values and a knowledge base management system, wherein the knowledge base management system is configured to create a first list of sub-entities for a first entity, create a second list of sub-entities for a second entity, and create a relationship table listing all of the combinations of each pair of sub-entities from the first list and the second list and their attribute values. The knowledgebase management system is further configured to populate the relationship table with an attribute value for each combination. The knowledge base management system is further configured to receive a manual change in a cross tab display and to update the underlying attribute data in response to the change.

Abstract: Methods and systems are provided for generating a maintainer troubleshooting tree from the content of a digitally stored fault model of a complex system in real time. The method comprises retrieving all failure modes from a fault model of the complex system for a specific corrective action. The method then receives symptoms from sensors monitoring the complex system in real time and generates a symptom pattern and an associated symptom hash from the received symptoms. The method creates san ambiguity group from the retrieved failure modes. The method further retrieves all repair procedures and test procedures related to the ambiguity group of failure modes, creates a troubleshooting tree for the ambiguity group by ranking each repair procedure and test procedure, and retrieves all technical references encountered while creating the trouble shooting tree. The method then compiles and renders the troubleshooting tree and the references into a user perceivable document.

Abstract: Methods are provided for creating a complex user interface using a generic computer readable database software application to manage only a specific data subset domain of the database in accordance with a work package. The method comprises creating metadata defining a data subset domain, the metadata including a task specification, a report specification and a view specification and defining attribute metadata, entity metadata and relationship metadata for the data subset domain. The method also comprises data package specification for the data subset domain, specifying a data package hierarchy within the data subset domain, specifying user groups for the data subset domain, specifying view specifications for the user groups. Further the view specification is associated with the task specification and the report specification after which the generic software application is released to a user.

Abstract: Methods and systems are provided for populating a database with data associated with a specific task. The method comprises creating a work package specification for a work package associated with the specific task, creating a task specification within the work package specification, creating a view specification within the task specification, and creating a task network comprising tasks that when performed in a desired sequence populates the database with the data associated with the specific task.

Abstract: A customer configurable support system and methods for controlling the same are provided. The customer configurable support system, for example, may include, but is not limited to, a memory configured to store control data and production data, the production data comprising data used by each of the plurality of customer systems to control the operation of at least one configurable component for each of the plurality of customer systems, and a processor communicatively coupled to the memory, the processor configured to receive work package data, the work package data including a first update to at least one of the control data and the production data stored in the memory, receive a selection of at least a subset of the plurality of customer system to receive the work package data, and transmit the work package data to the selected plurality of customer systems.

Abstract: A method for mapping an element of an engineering schematic into a schematic element database is provided. The method electronically scans a schematic to recognize a plurality of elements visually represented in the schematic, wherein each of the plurality of elements is associated with predefined schematic element visual attributes; and maps each of the plurality of recognized elements to any one of a plurality of saved database elements, based on common visual attributes.

Abstract: Computer readable software objects, methods and apparatus are provided for using a path specification to limit requested entity data by designating a single explicit multiple step path between any two pairs of entity types. The computer readable software object comprises an ordered collection of path specification elements, a start entity, and an end entity. The method comprises determining a relationship specification from an input from a user. The method further includes determining if more than one path specification element exists that is associated with the relationship specification. When more than one path specification element exists, the user is provided with a choice of path specifications. The method then returns a list of entities from the destination entity type filtered through a restricted set of entities logically located between the source entity and the destination entity based exclusively on the path specification element chosen by the user.

Abstract: Methods and systems are provided for generating a maintainer troubleshooting tree from the content of a digitally stored fault model of a complex system in real time. The method comprises retrieving all failure modes from a fault model of the complex system for a specific corrective action. The method then receives symptoms from sensors monitoring the complex system in real time and generates a symptom pattern and an associated symptom hash from the received symptoms. The method creates san ambiguity group from the retrieved failure modes. The method further retrieves all repair procedures and test procedures related to the ambiguity group of failure modes, creates a troubleshooting tree for the ambiguity group by ranking each repair procedure and test procedure, and retrieves all technical references encountered while creating the trouble shooting tree. The method then compiles and renders the troubleshooting tree and the references into a user perceivable document.

Abstract: A method for mapping an element of an engineering schematic into a schematic element database is provided. The method electronically scans a schematic to recognize a plurality of elements visually represented in the schematic, wherein each of the plurality of elements is associated with predefined schematic element visual attributes; and maps each of the plurality of recognized elements to any one of a plurality of saved database elements, based on common visual attributes.

Abstract: Methods and systems are provided for populating a database with data associated with a specific task. The method comprises creating a work package specification for a work package associated with the specific task, creating a task specification within the work package specification, creating a view specification within the task specification, and creating a task network comprising tasks that when performed in a desired sequence populates the database with the data associated with the specific task.

Abstract: Methods, apparatus and computer readable media are provided for reverse editing a knowledge base from a cross tab display. A cross tab editor includes a knowledge base resident in a memory device, the knowledge base comprising attribute values and a knowledge base management system, wherein the knowledge base management system is configured to create a first list of sub-entities for a first entity, create a second list of sub-entities for a second entity, and create a relationship table listing all of the combinations of each pair of sub-entities from the first list and the second list and their attribute values. The knowledgebase management system is further configured to populate the relationship table with an attribute value for each combination. The knowledge base management system is further configured to receive a manual change in a cross tab display and to update the underlying attribute data in response to the change.

Abstract: Methods are provided for creating a complex user interface using a generic computer readable database software application to manage only a specific data subset domain of the database in accordance with a work package. The method comprises creating metadata defining a data subset domain, the metadata including a task specification, a report specification and a view specification and defining attribute metadata, entity metadata and relationship metadata for the data subset domain. The method also comprises data package specification for the data subset domain, specifying a data package hierarchy within the data subset domain, specifying user groups for the data subset domain, specifying view specifications for the user groups. Further the view specification is associated with the task specification and the report specification after which the generic software application is released to a user.