Abstract: Multi-mode commissioning/decommissioning of a wireless monitoring device (Tag) for managing assets and shipments is disclosed. Users can request commissioning, status resets and decommissioning of Tags using multiple modes of communication. The users are authenticated by an information service that receives the requests. Responsive to a successful authentication of a user, the information service receives a tag identifier and an asset identifier from the user. A tracking application associates the Tag identifier and the asset identifier. After the Tag is associated with the asset, the tracking application can successfully track the geographic location and status data of the asset from the Tag. The location data can be used by the tracking application to track assets in real-time. The status data and location data can be used by the tracking application to detect and verify tamper conditions, including tamper alerts triggered by geo-fences, authorized inspection of the asset, and environmental exceptions.