Patents by Inventor Nelson Esteban Acevedo

Nelson Esteban Acevedo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11050700
    Abstract: Methods, systems, and devices for analyzing communication messages (e.g., emails) and selecting corresponding actions are described. In some database systems, a user may receive multiple messages at a user device. To efficiently determine responses to these messages, the user device may send the messages to a backend server for analysis. The server may perform natural language processing (NLP) to classify the message with one or more binary classifications and may extract metadata from each message. Based on the classifications and the metadata, the server may determine one or more actions the user device may perform to respond to each message. The server may send instructions to the user device indicating the suggested actions, and the user device may display these actions as options to a user. Additionally, the user device may use the classifications and metadata to automatically generate one or more communication templates in response to the message.
    Type: Grant
    Filed: November 3, 2017
    Date of Patent: June 29, 2021
    Assignee: salesforce.com, inc.
    Inventors: William Christopher Fama Roller, Shardul Vikram, Alex Michael Noe, Noah William Burbank, Sammy Adnan Nammari, Ascander Dost, Shuvajit Das, Oliver Qian Tang, Robert Christopher Ames, Madhav Vaidyanathan, Wing Hing Ku, Bhaskar Garg, Xu Yang, Madeleine Mary Gill, Percy Dara Mehta, Janelle Wen Hui Teng, Abraham Dio Suharli, Alexis Roos, Wenhao Liu, Nelson Esteban Acevedo, Joseph Gerald Keller, Rohit Deshpande, Sandeep Raju Prabhakar
  • Publication number: 20210149886
    Abstract: A database server in a system supporting a cloud platform may train a machine learning model on a set of reports generated by a tenant. Each report of the set of reports may include a title and a query for one or more data objects associated with the tenant. The database server may identify a data lineage for a data set associated with the tenant, where the data set is stored across multiple data sources and includes at least the one or more data objects. The database server may receive a natural language query associated with the data set and generate a set of candidate queries from the natural language query based on the machine learning model and the data lineage. The database server may select one or more of the candidate queries for display on a user interface based on a ranking of the plurality of candidate queries.
    Type: Application
    Filed: June 22, 2020
    Publication date: May 20, 2021
    Inventors: Zuye Zheng, Srilakshmi Anusha Surepeddi, Nelson Esteban Acevedo
  • Publication number: 20190140995
    Abstract: Methods, systems, and devices for analyzing communication messages (e.g., emails) and selecting corresponding actions are described. In some database systems, a user may receive multiple messages at a user device. To efficiently determine responses to these messages, the user device may send the messages to a backend server for analysis. The server may perform natural language processing (NLP) to classify the message with one or more binary classifications and may extract metadata from each message. Based on the classifications and the metadata, the server may determine one or more actions the user device may perform to respond to each message. The server may send instructions to the user device indicating the suggested actions, and the user device may display these actions as options to a user. Additionally, the user device may use the classifications and metadata to automatically generate one or more communication templates in response to the message.
    Type: Application
    Filed: November 3, 2017
    Publication date: May 9, 2019
    Inventors: William Christopher Fama Roller, Shardul Vikram, Alex Michael Noe, Noah William Burbank, Sammy Adnan Nammari, Ascander Dost, Shuvajit Das, Oliver Qian Tang, Robert Christopher Ames, Madhav Vaidyanathan, Wing Hing Ku, Bhaskar Garg, Xu Yang, Madeleine Mary Gill, Percy Dara Mehta, Janelle Wen Hui Teng, Abraham Dio Suharli, Alexis Roos, Wenhao Liu, Nelson Esteban Acevedo, Joseph Gerald Keller, Rohit Deshpande, Sandeep Raju Prabhakar