Abstract: In accordance with an aspect of the present invention, a method of data object transformation is disclosed. The method includes receiving a message from a communications line, the message including one or more data objects of a first object type, wherein the message is in a first communications format, converting the message from the first communications format to a second communications format, converting the one or more data objects from the first object type to a second object type, wherein the one or more data objects are converted using a first set of one or more transformation classes, each of the one or more transformation classes generated using mapping rules, and transmitting the converted one or more second object type data objects to an application.

Abstract: A system and method for proactively managing a network is disclosed. The method includes aggregating and consolidating inputs into real or potential service events and applying service policy for determining impact of the events and annotating the events. The method also includes determining the availability of an automated corrective action for the events. In addition, the method includes generating service level trouble tickets and dispatching the events to a service level manager for performing business-related activities. Additionally, when automated corrective action is deemed to be available, the method includes dispatching an activation subsystem to implement the corrective action.

Abstract: Methods and systems of managing execution of a process are described. A request to execute the process is received, wherein the process comprises a plurality of services. The availability of at least one service of the plurality of services is determined. If at least one service is not available, execution of the process is suspended. The suspended process is queued for subsequent execution.