Abstract: An image forming apparatus issues a content display trigger if a predetermined event related to a user operation is received. When the content display trigger is issued, the image forming apparatus acquires web content from a content server based on path information set on a signage setting screen, and displays the acquired web content. If a hyperlink in the web content is pressed on the displayed web content, the image forming apparatus downloads content to be printed that is the linked content, and displays a print dialog on the web content. The image forming apparatus prints the content to be printed if an instruction to print the content to be printed is issued using the print dialog.

Abstract: According to an aspect of the present invention, an image processing apparatus includes an identifying unit configured to identify a plurality of files associated with a software key. In a case where the plurality of files identified by the identifying unit includes a missing file, an application is executed on an existing file included in the plurality of files identified by the identifying unit.

Abstract: According to an aspect of the present invention, an image processing apparatus includes an identifying unit configured to identify a plurality of files associated with a software key. In a case where the plurality of files identified by the identifying unit includes a missing file, an application is executed on an existing file included in the plurality of files identified by the identifying unit.

Abstract: An image forming apparatus which can prevent from automatically deleting, without user's intention, a box document restored from another image forming apparatus. A document storage deadline is set with respect to a folder thereof for storing box documents so as to set, as a target to be deleted from the folder, a box document having been stored in the folder over the document storage deadline. When it is determined that one of the box documents stored in the folder is a restored document, the one of the box documents is controlled to be excluded from the target.

Abstract: A remote maintenance system capable of reducing user's time and effort required to establish communication between an image processing apparatus and an operator terminal. An operator terminal performs remote maintenance communication with an image processing apparatus via a relay server, for performing a maintenance operation of the image processing apparatus. A connection request for connecting to an operator terminal is received from an image processing apparatus, and the remote maintenance communication between the image processing apparatus and the operator terminal is established based on the connection request. When the connection request is received, an operator terminal that has not established the remote maintenance communication is assigned to an image processing apparatus that has sent the connection request, and the remote maintenance communication between the image processing apparatus having sent the connection request and the assigned operator terminal is established.

Abstract: An information processing apparatus including a display unit that is capable of displaying an operation screen provided by a server notifies the server of a content of an instruction from a user via an operation screen provided by the server and displayed on the display unit, and if the server requests execution of a process based on the notified content of the instruction, executes the requested process. The information processing apparatus determines an operation screen displayed on the display unit after notifying the server, and if the operation screen provided by the server is displayed on the display unit, performs control to execute the process requested by the server, and if another operation screen is displayed on the display unit instead of the operation screen provided by the server, performs control to not execute the process requested by the server.

Abstract: A remote maintenance system capable of reducing user's time and effort required to establish communication between an image processing apparatus and an operator terminal. An operator terminal performs remote maintenance communication with an image processing apparatus via a relay server, for performing a maintenance operation of the image processing apparatus. A connection request for connecting to an operator terminal is received from an image processing apparatus, and the remote maintenance communication between the image processing apparatus and the operator terminal is established based on the connection request. When the connection request is received, an operator terminal that has not established the remote maintenance communication is assigned to an image processing apparatus that has sent the connection request, and the remote maintenance communication between the image processing apparatus having sent the connection request and the assigned operator terminal is established.

Abstract: In an image forming apparatus, control is performed to enable, when a print function is selected with a user being authenticated, a printing operation of document data of a user registered in an authentication database and associated with the authenticated user, among document data stored in a storage unit, and to enable, when the print function is selected in a logged-in state without individual authentication, a printing operation of document data of an unauthenticated user, among the document data stored in the storage unit.

Abstract: An image forming apparatus which can prevent from automatically deleting, without user's intention, a box document restored from another image forming apparatus. A document storage deadline is set with respect to a folder thereof for storing box documents so as to set, as a target to be deleted from the folder, a box document having been stored in the folder over the document storage deadline. When it is determined that one of the box documents stored in the folder is a restored document, the one of the box documents is controlled to be excluded from the target.

Abstract: An image processing apparatus which makes it possible to realize easy accessing of registered information of any function and provide a user interface having high operability. The image processing apparatus stores setting information configured via an operating section and access information for use in accessing the setting information in association with each other. Further, the image processing apparatus stores the setting information and button information in association with each other. The button information is displayed on a touch panel in a user selectable form. When an item of the button information displayed on the touch panel is selected by a user, a portal application detects the access information associated with the selected button information item. The setting information is acquired based on the detected access information. The image processing apparatus performs image processing based on the acquired setting information.

Abstract: An image processing apparatus which makes it possible to realize easy accessing of registered information of any function and provide a user interface having high operability. The image processing apparatus stores setting information configured via an operating section and access information for use in accessing the setting information in association with each other. Further, the image processing apparatus stores the setting information and button information in association with each other. The button information is displayed on a touch panel in a user selectable form. When an item of the button information displayed on the touch panel is selected by a user, a portal application detects the access information associated with the selected button information item. The setting information is acquired based on the detected access information. The image processing apparatus performs image processing based on the acquired setting information.

Abstract: If a control method during correction processing is not designated in setting information sent from a mobile terminal and if the image forming apparatus has no capability to execute a function (element) designated in the setting information, the image forming apparatus corrects the setting information to be a setting corresponding to the capability. On the other hand, if the control method during the correction processing is designated in the setting information sent from the mobile terminal and if the image forming apparatus has no capability to execute a function (element) designated in the setting information, the image forming apparatus performs correction after confirmation of stop of the function or correction of the function according to the control method.

Abstract: In an image forming apparatus, control is performed to enable, when a print function is selected with a user being authenticated, a printing operation of document data of a user registered in an authentication database and associated with the authenticated user, among document data stored in a storage unit, and to enable, when the print function is selected in a logged-in state without individual authentication, a printing operation of document data of an unauthenticated user, among the document data stored in the storage unit.

Abstract: If a control method during correction processing is not designated in setting information sent from a mobile terminal and if the image forming apparatus has no capability to execute a function (element) designated in the setting information, the image forming apparatus corrects the setting information to be a setting corresponding to the capability. On the other hand, if the control method during the correction processing is designated in the setting information sent from the mobile terminal and if the image forming apparatus has no capability to execute a function (element) designated in the setting information, the image forming apparatus performs correction after confirmation of stop of the function or correction of the function according to the control method.

Abstract: An image forming apparatus that stores print data and retries document information registration when registration of document information of received print data to an external apparatus has failed. If registration of document information to an image forming apparatus with bibliographic server function has failed, print data is stored in the image forming apparatus without setting a storage time limit of the print data and document information registration is retried. The storage time limit of the print data is set and stored, if registration of the document information to the external apparatus has succeeded before the document information registration is retried a predetermined number of times or if the document information registration is retried the predetermined number of times.

Abstract: A set value management service receives a replace request for replacing configuration data of a first image forming apparatus, and searches the second image forming apparatus needs to update configuration data as a result of replacement of the first image forming apparatus. The set value management service updates configuration data of the searched second image forming apparatus.

Abstract: With an information processing apparatus, if a user operates a “back” button of a web browser while a job is being executed, a script for controlling the job currently being executed is lost, and the job can no longer be controlled. An information processing apparatus of the present invention can communicate with a web server, and includes a web browser that displays an operation screen provided by the web server. This information processing apparatus manages the status of a job to be executed, and restricts acceptance of an instruction for screen transition from the user according to the managed status of the job while the job instructed by the web server is being executed.

Abstract: An image forming apparatus that stores print data and retries document information registration when registration of document information of received print data to an external apparatus has failed. If registration of document information to an image forming apparatus with bibliographic server function has failed, print data is stored in the image forming apparatus without setting a storage time limit of the print data and document information registration is retried. The storage time limit of the print data is set and stored, if registration of the document information to the external apparatus has succeeded before the document information registration is retried a predetermined number of times or if the document information registration is retried the predetermined number of times.

Abstract: A server apparatus to manage a service processing apparatus which, based on a job requested from an information processing apparatus, cooperatively processes the job. The generation unit generates, based on cooperation service information stored in the storage unit, cooperation processing information including location information about a service processing apparatus to which the information processing apparatus is to make a cooperation service request, session information indicating a cooperation process, and order information indicating a progress state of a service process. The instruction unit transmits the generated cooperation processing information to the information processing apparatus, and instruct the information processing apparatus about a process. The acquisition unit acquires from the information processing apparatus response information corresponding to the cooperation processing information.

Abstract: A data processing device comprises a storage unit adapted to store an initial value of a pair of a public key and a private key and a communication unit adapted to execute communication with an external device with use of the initial value of the pair of the public key and the private key stored in the storage unit, thereby enabling encryption communication without generating the pair of the public key and the private key.