Abstract: A method, system, and computer readable storage medium are provided for performing a centralized search to locate information having a common context in an enterprise. Such search can be provided by defining a logical object that groups customer profile and related objects such as contacts, leads, opportunities, notes, interactions, and the like for a search in a customer context. A customer identifier can serve as a key to link the related objects. A keyword search of a logical group is also provided that allows for a single unified search across customers and related objects, or to search within a single customer and related objects. One aspect of the logical group keyword search provides for refining the search to show a subset of objects and to use filtering of object attributes. Search results indicate the customer context by highlighting the customer name in the result.

Abstract: A system for measuring performance of streaming media sent from a server over a network. The system includes a data acquisition agent connected to the network and operable to send a request for streaming media to the server. The agent is configured to receive streaming media, collect performance measurements, and send the performance measurements to a storage device.