Abstract: A disclosed method for providing service provider information to a user communication device includes determining a telecommunications service provider associated with a targeted node such as a called party telephone number. An indicator of the telecommunications service provider is provided to and displayed by the user communication device. Communication services available to the communication device are then determined based at least in part on the identity of the telecommunications service provider. Indications of the available communication services may be presented to the communication device by audible or visual signals.

Abstract: A communications system for providing alerting services that includes a plurality of server devices distributed throughout a geographical area, a transmission network including a plurality of transmission routes, and an alerting component adapted to generate and transmit the alert information. The plurality of server devices are adapted to receive, store and transmit alert information associated with an external event and the plurality of server devices store substantially the same alert information at any given time. The alerting component also directs the plurality of server devices to transmit the alert information to at least one user device. The transmission network is adapted to transmit the alert information using one or more of the plurality of transmission routes between any two server devices.

Abstract: Professional services call management architecture. A professional services communications system (e.g., of a law firm) interfaces to a web-based call management system to facilitate call management (e.g., teleconferencing) capabilities in a professional services environment. The system can include a professional services communications component that facilitates voice communications, and a web-based call communications component that interfaces to the professional services communications component to facilitate the professional services call management (e.g., accounting to client). The web-based system can also support communications via VoIP. The web-based call management system facilitates communications for at least one of wired and wireless telephone communications systems and, one-way and two-way communications.

Abstract: A radio/telephony interoperability architecture that facilitates intercommunications between a security services network, elected officials and/or emergency services network and a telephony management system for one-way and two-way security and/or emergency teleconferencing communications. The telephony system creates a session in which one or more session participants can communicate with front-line mobile radio operators (e.g., first responder personnel) and radio band components. Mobile radio systems can be accessed via circuit-switched and packet-switched networks with communications capable of existing between horizontal services entities (e.g., city fire and police) and vertical entities (e.g., city, state, and federal agencies and personnel). Furthermore, the presence of participants and potential participants is provided to authorized users to facilitate the establishment of such conferences. Notifications and alarms are used to alert participants and potential participants of important events.