Abstract: Embodiments of the present invention includes system and methods for the continued operation of a carrier management system having one or more user terminals that normally communicate with at least one data center over a network (online), when the one or more user terminals are unable to communicate with the data center (offline). Once communication is re-established between the one or more user terminal and the data center, local files and data on the user terminals that were used to rate and ship packages while offline are synchronized between the one or more user terminals and the data center.

Abstract: Embodiments of the present invention includes system and methods for the continued operation of a carrier management system having one or more user terminals that normally communicate with at least one data center over a network (online), when the one or more user terminals are unable to communicate with the data center (offline). Once communication is re-established between the one or more user terminal and the data center, local files and data on the user terminals that were used to rate and ship packages while offline are synchronized between the one or more user terminals and the data center.

Abstract: Embodiments of the present invention includes system and methods for the continued operation of a carrier management system having one or more user terminals that normally communicate with at least one data center over a network (online), when the one or more user terminals are unable to communicate with the data center (offline). Once communication is re-established between the one or more user terminal and the data center, local files and data on the user terminals that were used to rate and ship packages while offline are synchronized between the one or more user terminals and the data center.

Abstract: Embodiments of the present invention includes system and methods for the continued operation of a carrier management system having one or more user terminals that normally communicate with at least one data center over a network (online), when the one or more user terminals are unable to communicate with the data center (offline). Once communication is re-established between the one or more user terminal and the data center, local files and data on the user terminals that were used to rate and ship packages while offline are synchronized between the one or more user terminals and the data center.

Abstract: The present invention includes system and methods for the continued operation of a carrier management system having one or more user terminals that normally communicate with at least one data center over a network (online), when the one or more user terminals are unable to communicate with the data center (offline). Once communication is re-established between the one or more user terminal and the data center, local files and data on the user terminals that were used to rate and ship packages while offline are synchronized between the one or more user terminals and the data center.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the hierarchical definition of organizational units within each Enterprise. The present invention further provides for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit. The present invention applies the user and organizational policies, privileges and other specifications as they apply to each particular user to drive the interactive interface with each particular user and to provide among other things, shipping options, shipping services, shipping rates, traveler and/or shipping label preparation, and shipment tracking.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the hierarchical definition of organizational units within each Enterprise. The present invention further provides for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit. The present invention applies the user and organizational policies, privileges and other specifications as they apply to each particular user to drive the interactive interface with each particular user and to provide among other things, shipping options, shipping services, shipping rates, traveler and/or shipping label preparation, and shipment tracking.

Abstract: A system includes an interface to receive a signal associated with a call from a first communication device to a second communication device. The system also includes a call suspension mechanism to suspend the call. The system further includes a call disposition engine to send an electronic mail message associated with the suspended call to a device identified by a subscriber address.

Abstract: The present invention provides a computer system (the “Return System”) that provides multi-carrier shipment rating, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting. In an exemplary embodiment, the Return System has three major components: 1.) A Returns Manager Subsystem that provides a user interface to each Merchant to setup the Merchant's account, setup the Merchant's return policy and rules, and to monitor the status and movement of return shipments; 2.) A Consumer Returns Subsystem that provides each consumer using the Returns System with an online user interface that leads the consumer through the returns process, displays the return policies and rules to the consumer, provides shipping document to ship the return package if appropriate, and permits the consumer to track their return shipments; and 3.) a Returns Processing Subsystem that, in the exemplary embodiment, provides background shipping and tracking functionality.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the establishment of at least one user for each Enterprise as a Super-Administrator with the highest level of privileges and authority for the Enterprise, and the identification of other users as Sub-Administrators, Desktop Users and Shipping Station Users. The present invention also provides for the hierarchical definition of organizational units within each Enterprise, including the definition of sites, groups within a site, and users within a group and for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the hierarchical definition of organizational units within each Enterprise. The present invention further provides for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit. The present invention applies the user and organizational policies, privileges and other specifications as they apply to each particular user to drive the interactive interface with each particular user and to provide among other things, shipping options, shipping services, shipping rates, traveler and/or shipping label preparation, and shipment tracking.

Abstract: A system and method are disclosed for facilitating enhanced call awareness. A system incorporating teachings of the present disclosure may include an interface that receives a signal associated with a call to a telephone number. A call information engine may be coupled to the interface and may recognize that a party to the call subscribes to an enhanced call activity service. In some cases, the party may be a called party or a calling party, and the activity may include an incoming call to the telephone number, an outgoing call, a missed call, or a waiting voicemail message. A memory may maintain a data network address for the party, and a messaging engine may initiate sending of a message containing call information to the data network address. The message may be sent in response to a trigger signal output by a notification engine without consideration for whether or not a telephone line associated with the telephone number is busy.

Abstract: The present invention provides apparatus, systems and methods providing a single system available over a global communications network for shipping management for each parcel from a plurality of parcels that each Shipper of a plurality of Shippers ships using any one of a plurality of services offered by any one of a plurality of carriers.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the establishment of at least one user for each Enterprise as a Super-Administrator with the highest level of privileges and authority for the Enterprise, and the identification of other users as Sub-Administrators, Desktop Users and Shipping Station Users. The present invention also provides for the hierarchical definition of organizational units within each Enterprise, including the definition of sites, groups within a site, and users within a group.

Abstract: A system and method for recognition of incoming call to a voicemail system is disclosed. A radio frequency identification (RFID) authenticates a user of a mobile communication device. The mobile communication device enables a one-button dialing of a voicemail system based on the RFID signal. The voicemail system recognizes the incoming call as the owner of the voicemail system and presents a plurality of options for accessing the voicemail system without playing the outgoing message.

Abstract: The present invention provides a computer system for managing shipping of a plurality of parcels by a plurality of users using a plurality of carriers that functionally aligns each server computer device of a plurality of server computer devices so that each server computer device performs a plurality of activities in support of a primary function.

Abstract: The present invention provides apparatus, systems and methods providing a digital scale interface in a global communications shipping management environment so that a shipping management system resident on a server computer device remote from a user client computer device, receives and recognizes a weight of a parcel from the digital scale configured with the remote user client computer device.

Abstract: The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the establishment of at least one user for each Enterprise as a Super-Administrator with the highest level of privileges and authority for the Enterprise, and the identification of other users as Sub-Administrators, Desktop Users and Shipping Station Users. The present invention also provides for the hierarchical definition of organizational units within each Enterprise, including the definition of sites, groups within a site, and users within a group.

Abstract: The present invention provides a computer system (the “System”, or the “Return System”) that is configured and programmed to provide online stores with a fast, simple, convenient way for eCommerce customers of an online store to return merchandise purchased from that store from within that online store. The Return System provides multi-carrier shipment rating, shipment labeling, shipment tracking, shipment tracking management reports, returns analysis and returns management reporting In an exemplary embodiment, the Return System has three major components: 1.) A Returns Manager Subsystem that provides a user interface to each Merchant to setup the Merchant's account, setup the Merchant's return policy and rules, and to monitor the status and movement of return shipments; 2.

Abstract: The present invention provides apparatus, systems and methods providing a single system available over a global communications network for shipping management for each parcel from a plurality of parcels that each Shipper of a plurality of Shippers ships using any one of a plurality of services offered by any one of a plurality of carriers.