Abstract: Embodiments herein describe methods, devices, and systems for a reticle gripper damper and isolation system for handling reticles and reducing vibrations in a reticle handler for lithography apparatuses and systems. A reticle handler apparatus includes a reticle handler arm, a reticle baseplate configured to hold the reticle, and a gripper arranged to connect the reticle baseplate to the reticle handler arm. The gripper includes a static structure that is coupled to the reticle handler arm, an isolation structure that is coupled to the static structure, and one or more damping elements. The gripper is configured to reduce vibrations of the reticle in the reticle handler apparatus using the one or more damping elements.

Abstract: An inspection system includes a radiation source that generates a beam of radiation and irradiates a first surface of an object, defining a region of the first surface of the object. The radiation source also irradiates a second surface of the object, defining a region of the second surface, wherein the second surface is at a different depth level within the object than the first surface. The inspection system may also include a detector that defines a field of view (FOV) of the first surface including the region of the first surface, and receives radiation scattered from the region of the first surface and the region of the second surface. The inspection system may also include a processor that discards image data not received from the region of the first surface, and constructs a composite image comprising the image data from across the region of the first surface.

Abstract: Methods and systems are described for reducing particles in the vicinity of an electrostatic chuck (300) in which a cleaning reticle or substrate (320) is secured to the chuck, the cleaning reticle or substrate having surfaces partially devoid of conductive material so that an electric field from the chuck can pass through to a volume adjacent the substrate to draw particles (360) in the volume to the surface of the substrate. Voltage supplied to the chuck may have an alternating polarity to enhance the attraction of particles to the surface.

Abstract: A lithographic apparatus that includes an illumination system that conditions a radiation beam, a first stationary plate having a first surface, and a reticle stage defining, along with the first stationary plate, a first chamber. The reticle stage supports a reticle in the first chamber, and the reticle stage includes a first surface spaced apart from a second surface of the first stationary plate, thereby defining a first gap configured to suppress an amount of contamination passing from a second chamber to the first chamber. The first stationary plate is between the reticle stage and both the illumination system and a projection system configured to project a pattern imparted to the radiation beam by the patterning device onto a substrate.

Abstract: A lithographic apparatus that includes an illumination system that conditions a radiation beam, a first stationary plate having a first surface, and a reticle stage defining, along with the first stationary plate, a first chamber. The reticle stage supports a reticle in the first chamber, and the reticle stage includes a first surface spaced apart from a second surface of the first stationary plate, thereby defining a first gap configured to suppress an amount of contamination passing from a second chamber to the first chamber. The first stationary plate is between the reticle stage and both the illumination system and a projection system configured to project a pattern imparted to the radiation beam by the patterning device onto a substrate.

Abstract: Methods and systems are described for reducing particles in the vicinity of an electrostatic chuck (300) in which a cleaning reticle or substrate (320) is secured to the chuck, the cleaning reticle or substrate having surfaces partially devoid of conductive material so that an electric field from the chuck can pass through to a volume adjacent the substrate to draw particles (360) in the volume to the surface of the substrate. Voltage supplied to the chuck may have an alternating polarity to enhance the attraction of particles to the surface.

Abstract: Ice particles are known to sinter over time. However the inventors have observed that ice particles coated with hydrophobic particles are storage stable. Thus a method of manufacturing a frozen confection comprising as ingredients: (a) 40 to 85, preferably 55 to 75 w/w water in liquid and frozen forms; (b) 0 to 30, preferably 0.2 to 20, more preferably 0.3 to 16% w/w first fat; (c) 5 to 45, preferably 10 to 40, more preferably 12 to 35% w/w freezing point depressant; (d) 0 to 7, preferably 0.3 to 6, more preferably 0.5 to 5% w/w aerating agent; and (e) 0.

Abstract: Ice particles are known to sinter over time. However the inventors have observed that ice particles coated with hydrophobic particles are storage stable. Thus a method of manufacturing a frozen confection comprising as ingredients: (a) 40 to 85, preferably 55 to 75 w/w water in liquid and frozen forms; (b) 0 to 30, preferably 0.2 to 20, more preferably 0.3 to 16% w/w first fat; (c) 5 to 45, preferably 10 to 40, more preferably 12 to 35% w/w freezing point depressant; (d) 0 to 7, preferably 0.3 to 6, more preferably 0.5 to 5% w/w aerating agent; and (e) 0.

Abstract: A system comprising an application data retriever configured to request application data; a mapping data handler configured to request a set of mapping data which is associated with at least a selected user interface (UI) view; a customizing data handler configured to request a set of customizing data associated with the selected UI view; a UI data aggregator configured to combine, at least, the mapping data and the customizing data into a UI view generation data set; and a UI generator configured to generate a UI view utilizing, at least in part, the UI generation data set from the UI data aggregator and the application data.

Abstract: A method, program product and system for retrieving customer data in a call center environment, includes completing a connection between a customer and a call agent. It also includes searching a database for a customer account or a business agreement based on information provided by the customer to the call agent. It further includes searching the database optionally for a premises that is either dependent of the customer account or business agreement or that is independent of the customer account or business agreement. It still further includes determining a contract corresponding to the premises and the customer account or business agreement. It also includes a search process that is completely flexible regarding search criteria and sequence. It finally includes dealing with the customer to resolve an issue related to the contract.

Abstract: One implementation provides a method for accessing a window previously viewed by a user in a graphical user interface (GUI) during an interaction with an individual. The method includes displaying to the user a first window in the GUI. The first window contains a collapsible/expandable menu. The menu contains an entry that refers to a window previously viewed by the user. Upon selection of the entry in the menu, the method further includes displaying to the user the corresponding window previously viewed by the user in the GUI. The corresponding window has a data-entry field that contains a latest version of information that is related to the interaction with the individual that was previously entered or modified by the user.

Abstract: A method, program product and system for retrieving customer data in a call center environment, includes completing a connection between a customer and a call agent. It also includes searching a database for a customer account or a business agreement based on information provided by the customer to the call agent. It further includes searching the database optionally for a premises that is either dependent of the customer account or business agreement or that is independent of the customer account or business agreement. It still further includes determining a contract corresponding to the premises and the customer account or business agreement. It also includes a search process that is completely flexible regarding search criteria and sequence. It finally includes dealing with the customer to resolve an issue related to the contract.

Abstract: A method, program product and system for retrieving customer data in a call center environment, includes completing a connection between a customer and a call agent. It also includes searching a database for a customer account or a business agreement based on information provided by the customer to the call agent. It further includes searching the database optionally for a premises that is either dependent of the customer account or business agreement or that is independent of the customer account or business agreement. It still further includes determining a contract corresponding to the premises and the customer account or business agreement. It also includes a search process that is completely flexible regarding search criteria and sequence. It finally includes dealing with the customer to resolve an issue related to the contract.

Abstract: A method and computer program product are provided for customizing an application software program that during execution communicates with an electronic database of product data. The method includes receiving an input indicating a user selection of a predefined database attribute that is defined to be an identifier type of attribute. The selected attribute is associated with a category of products for which data relating to products that are members of the product category are stored in the electronic database. The method also includes defining the selected attribute to be used during execution of a selected procedure of the application software program, wherein the selected procedure includes a product-identifying function.

Abstract: A system comprising an application data retriever configured to request application data; a mapping data handler configured to request a set of mapping data which is associated with at least a selected user interface (UI) view; a customizing data handler configured to request a set of customizing data associated with the selected UI view; a UI data aggregator configured to combine, at least, the mapping data and the customizing data into a UI view generation data set; and a UI generator configured to generate a UI view utilizing, at least in part, the UI generation data set from the UI data aggregator and the application data.

Abstract: A system for generating a Web service includes a graphical user interface to guide a designer to create a Web service in pre-defined stages. The graphical user interface receives an input that selects an object and associated attributes from a repository of pre-defined business objects. The system includes a Web service generator that automatically generates code describing and implementing the Web service according to the selected object and attributes. The system also includes a Web service engine to perform runtime operations of the Web service.

Abstract: The invention relates to a process for forming a laminate comprising a core of a compressed metal powder mixed with a foaming agent between two metal layers, comprising the successive steps of providing two metal strips and a stock of powder comprising a metal powder mixed with a foaming agent; applying a layer of the powder between the two metal strips; feeding the metal strips, with the powder between them, to a rolling mill; rolling the two strips with the powder between them to form a laminate of compressed powder between two metal layers. The invention also relates to an associated device and to the product formed using the process.

Abstract: A method and computer program product are provided for customizing an application software program that during execution communicates with an electronic database of product data. The method includes receiving an input indicating a user selection of a predefined database attribute that is defined to be an identifier type of attribute. The selected attribute is associated with a category of products for which data relating to products that are members of the product category are stored in the electronic database. The method also includes defining the selected attribute to be used during execution of a selected procedure of the application software program, wherein the selected procedure includes a product-identifying function.

Abstract: A method and computer program product are provided for establishing an alternative identifier type for a category of products for which data relating to products are stored in an electronic database, where a standard identifier type has previously been established within a data structure for the product category. An input is received that indicates a user selection of a predefined database attribute within the data structure for the category of products. The selected database attribute is then defined to be an alternative identifier type for the product category.

Abstract: One implementation provides a method for accessing a window previously viewed by a user in a graphical user interface (GUI) during an interaction with an individual. The method includes displaying to the user a first window in the GUI. The first window contains a collapsible/expandable menu. The menu contains an entry that refers to a window previously viewed by the user. Upon selection of the entry in the menu, the method further includes displaying to the user the corresponding window previously viewed by the user in the GUI. The corresponding window has a data-entry field that contains a latest version of information that is related to the interaction with the individual that was previously entered or modified by the user.