Abstract: A method for allowing a user to access a plurality of service providers through a service brokerage via a network such as the Internet. The service brokerage establishes accounts with the service providers and the user. Once a user logs in to the service brokerage, the user is presented with a set of private service provider chat rooms that are on on-line. The set may be chosen based upon a predetermined criterion. Once the user selects a chat room of a chosen provider, the service provider must allow the user access to that service provider's chat room. A user profile may be provided to the service provider to aid in the admission process. Once a user is inside a chat room, the chat room is closed and the user and service provider may privately interact in the occupied chat room via the Internet. The service provider may have access to, and modify, a user information file of the user during the session, and the user may have access to the file once the session is over.

Abstract: A method for allowing a user to access a plurality of service providers through a service brokerage via the Internet. The service brokerage establishes accounts with the service providers and the user. Once a user logs in to the service brokerage, the user is presented with a set of private service provider chat rooms that are on on-line. The set can be chosen based upon a predetermined criterion. Once the user selects a chat room of a chosen provider, the service provider must allow the user access to that service provider's chat room. A user profile may be provided to the service provider to aid in the admission process. Once a user is inside a chat room, the chat room is closed and the user and service provider can privately interact in the occupied chat room via the Internet. The service provider can have access to, and modify, a user information file of the user during the session, and the user can have access to the file once the session is over.