Abstract: A system and method for performing single-action returns of remotely purchased merchandise is provided. The system preferably includes at least one server and at least one client coupled via a network. The server is preferably operable to identify the user of the client system and retrieve a transaction listing for the identified user. The client system preferably displays the transaction listing to the user and allows the user to perform a single action to select transactions and/or merchandise for returns processing. In response to the single action performed, the server system preferably initiates and completes a returns process based upon stored user preferences for such returns. The returns process can include returning merchandise to the retailer from which it was purchased, auctioning the unwanted merchandise, notifying a shipping agent of the return as well as other return procedures.

Abstract: A system and method for providing return labels for remotely purchased merchandise. The system and method include the use of a web access tool (such as a web browser) and a web server to receive, from a customer associated with the web access tool, a request to initiate returns processing. The request is then correlated with return rules of a merchant, and the return is processed according to one or more of the return rules. The return rules can determine various return processes, such as validation of the return, notification to the merchant, crediting of the customer's account, and/or disposition of the returned item.

Abstract: A system and method for providing return labels for remotely purchased merchandise, via the Internet. The method begins with receiving, from a customer, a request to initiate return processing, via a web access tool (such as a web browser) associated with the customer. Return information (such as identification of a transaction relating the item to be returned and identification of the customer) is displayed at the web access tool. Return-related data, such as a selection of a return item, is received from the customer via the web access tool. This information is used to generate a return label, which may be downloaded to the customer for printing.

Abstract: The present invention provides a method and system for local return of a remotely purchased product. A guidelines-based validation and disposition decision process allows for a collection and disposition decision regarding a remotely purchased product to be made prior to returning the product to a remote retailer via an expensive shipping and handling process. By providing a dispersed method of disposition for returned product through online auction web sites, the returned product may be disposed of for consumers/partners one item at a time and the optimal financial return on the returned products may be captured.

Abstract: The present invention provides a method and system for processing returns at a return center. The return center accesses return rules of a merchant associated with an item of merchandise that has been returned by a customer. The item is then processed according to one or more of the return rules. The processing may include determining the eligibility of the return, notification to a merchant associated with the return, crediting of an account associated with the customer, and/or subsequent disposition of the return.

Abstract: A system and method for providing return labels for remotely purchased merchandise. The system and method include the use of a web access tool (such as a web browser) and a web server to receive, from a customer associated with the web access tool, a request to initiate returns processing. The request is then correlated with return rules of a merchant, and the return is processed according to one or more of the return rules. The return rules can determine various return processes, such as validation of the return, notification to the merchant, crediting of the customer's account, and/or disposition of the returned item.

Abstract: A system and method for providing return labels for remotely purchased merchandise, via the Internet. The method begins with receiving, from a customer, a request to initiate return processing, via a web access tool (such as a web browser) associated with the customer. Return information (such as identification of a transaction relating the item to be returned and identification of the customer) is displayed at the web access tool. Return-related data, such as a selection of a return item, is received from the customer via the web access tool. This information is used to generate a return label, which may be downloaded to the customer for printing.

Abstract: A system and method for performing single-action returns of remotely purchased merchandise is provided. The system preferably includes at least one server and at least one client coupled via a network. The server is preferably operable to identify the user of the client system and retrieve a transaction listing for the identified user. The client system preferably displays the transaction listing to the user and allows the user to perform a single action to select transactions and/or merchandise for returns processing. In response to the single action performed, the server system preferably initiates and completes a returns process based upon stored user preferences for such returns. The returns process can include returning merchandise to the retailer from which it was purchased, auctioning the unwanted merchandise, notifying a shipping agent of the return as well as other return procedures.

Abstract: The present invention provides a method and system for local return of a remotely purchased product. A guidelines-based validation and disposition decision process allows for a collection and disposition decision regarding a remotely purchased product to be made prior to returning the product to a remote retailer via an expensive shipping and handling process. By providing a dispersed method of disposition for returned product through online auction web sites, the returned product may be disposed of for consumers/partners one item at a time and the optimal financial return on the returned products may be captured.