Patents by Inventor Pradeep Bharthur Shanthraj
Pradeep Bharthur Shanthraj has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11334527Abstract: A device receives provides content to a client device via a dual-panel user interface that includes a first panel and a second panel. The device receives, from the client device, information indicating a user interaction, and processes the information, with a first model, to determine a question based on the user interaction. The device utilizes natural language processing with the question to determine an intent of the question, and processes the intent of the question, with a second model, to map the intent of the question to a content answer to the question. The device adds additional user information, associated with a user of the client device, to the content answer to generate a personalized content response, and updates the first panel with the personalized content response to generate an updated first panel. The device provides the updated first panel, via the dual-panel user interface, to the client device.Type: GrantFiled: November 20, 2020Date of Patent: May 17, 2022Assignee: Verizon Patent and Licensing Inc.Inventors: Saivivek Thiyagarajan, Praveen K Muthu, Pradeep Bharthur Shanthraj, Sankar Shanmugam
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Patent number: 11030412Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.Type: GrantFiled: April 10, 2018Date of Patent: June 8, 2021Assignee: Verizon Patent and Licensing Inc.Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar
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Publication number: 20210073180Abstract: A device receives provides content to a client device via a dual-panel user interface that includes a first panel and a second panel. The device receives, from the client device, information indicating a user interaction, and processes the information, with a first model, to determine a question based on the user interaction. The device utilizes natural language processing with the question to determine an intent of the question, and processes the intent of the question, with a second model, to map the intent of the question to a content answer to the question. The device adds additional user information, associated with a user of the client device, to the content answer to generate a personalized content response, and updates the first panel with the personalized content response to generate an updated first panel. The device provides the updated first panel, via the dual-panel user interface, to the client device.Type: ApplicationFiled: November 20, 2020Publication date: March 11, 2021Applicant: Verizon Patent and Licensing Inc.Inventors: Saivivek THIYAGARAJAN, Praveen K MUTHU, Pradeep Bharthur SHANTHRAJ, Sankar SHANMUGAM
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Patent number: 10860535Abstract: A device receives provides content to a client device via a dual-panel user interface that includes a first panel and a second panel. The device receives, from the client device, information indicating a user interaction, and processes the information, with a first model, to determine a question based on the user interaction. The device utilizes natural language processing with the question to determine an intent of the question, and processes the intent of the question, with a second model, to map the intent of the question to a content answer to the question. The device adds additional user information, associated with a user of the client device, to the content answer to generate a personalized content response, and updates the first panel with the personalized content response to generate an updated first panel. The device provides the updated first panel, via the dual-panel user interface, to the client device.Type: GrantFiled: May 31, 2019Date of Patent: December 8, 2020Assignee: Verizon Patent and Licensing Inc.Inventors: Saivivek Thiyagarajan, Praveen K Muthu, Pradeep Bharthur Shanthraj, Sankar Shanmugam
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Publication number: 20200379950Abstract: A device receives provides content to a client device via a dual-panel user interface that includes a first panel and a second panel. The device receives, from the client device, information indicating a user interaction, and processes the information, with a first model, to determine a question based on the user interaction. The device utilizes natural language processing with the question to determine an intent of the question, and processes the intent of the question, with a second model, to map the intent of the question to a content answer to the question. The device adds additional user information, associated with a user of the client device, to the content answer to generate a personalized content response, and updates the first panel with the personalized content response to generate an updated first panel. The device provides the updated first panel, via the dual-panel user interface, to the client device.Type: ApplicationFiled: May 31, 2019Publication date: December 3, 2020Inventors: Saivivek THIYAGARAJAN, Praveen K. MUTHU, Pradeep Bharthur SHANTHRAJ, Sankar SHANMUGAM
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Publication number: 20190311036Abstract: A system is disclosed for chatbot conversation construction, and includes user interface, coupled to a conversation construction and management platform, configured to provide entry of intents, associated responses and search terms, and to construct and store conversation controllers, each based at least in part on one or more of the intents, and build conversation flows, each based at least in part on one or more of the conversation controllers. An artificial intelligence (AI) connector platform couples to the conversation construction and management platform, and is configured to receive natural language (NL) search data from a chatbot channel, format the NL search data into an input protocol of a selectable NL processing engine and receive a response from the NLP engine and, based at least in part on one or more of the conversation flows, convert the NLP engine response to a personalized response, and send the personalized response to the chatbot channel.Type: ApplicationFiled: April 10, 2018Publication date: October 10, 2019Applicant: Verizon Patent and Licensing Inc.Inventors: Sankar Shanmugam, Sreeharsha Lanka, Pradeep Bharthur Shanthraj, Neil Thomas Razzano, Shankar Venkatesan, Trisha Mahajan, Stephen John Soltys, Moorthy Sengottaiyan, Saivivek Thiyagarajan, Ahmed Pasha Mohammed, Sandeep Kumar
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Patent number: 10368219Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives input to initiate a cellular service activation process for a companion device, wherein the companion device includes a preloaded version of a service provider application for facilitating remote provisioning. The primary device provides, to the companion device, an updated version of the service provider application that replaces the preloaded version. The primary device receives, from the companion device, an embedded universal integrated circuit card (eUICC) identifier for the companion device and forwards the eUICC identifier to a network device and an identifier for the primary device.Type: GrantFiled: September 17, 2018Date of Patent: July 30, 2019Assignee: Verizon Patent and Licensing Inc.Inventors: Rashmi Naik, Sankar Shanmugam, Pradeep Bharthur Shanthraj, David J. Strumwasser, Tarun Verma, Denise Nicole Lyn-Shue, Charles A. Laney, Moorthy Sengottaiyan, Sudhin Vellooparambil Latheef, Seng Kin Liew, Thomas A. Warren
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Publication number: 20190020989Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives input to initiate a cellular service activation process for a companion device, wherein the companion device includes a preloaded version of a service provider application for facilitating remote provisioning. The primary device provides, to the companion device, an updated version of the service provider application that replaces the preloaded version. The primary device receives, from the companion device, an embedded universal integrated circuit card (eUICC) identifier for the companion device and forwards the eUICC identifier to a network device and an identifier for the primary device.Type: ApplicationFiled: September 17, 2018Publication date: January 17, 2019Inventors: Rashmi Naik, Sankar Shanmugam, Pradeep Bharthur Shanthraj, David J. Strumwasser, Tarun Verma, Denise Nicole Lyn-Shue, Charles A. Laney, Moorthy Sengottaiyan, Sudhin Vellooparambil Latheef, Seng Kin Liew, Thomas A. Warren
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Patent number: 10111063Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives, via an activation application for cellular service activation of a companion device, user input to initiate a cellular service activation process for the companion device. The primary user device establishes a local network connection with the companion device and receives from the companion device an embedded universal integrated circuit card (eUICC) identifier. The primary user device forwards, to a network device in a service provider network, the eUICC identifier along with an identifier for the primary user device. The primary user device receives, from the network device, an activation code for the eUICC and forwards to the companion device the activation code. The activation code automatically causes the companion device to initiate a profile download request for an eUICC to be included with a new line of service under a subscriber account associated with the primary user device.Type: GrantFiled: March 31, 2017Date of Patent: October 23, 2018Assignee: Verizon Patent and Licensing Inc.Inventors: Rashmi Naik, Sankar Shanmugam, Pradeep Bharthur Shanthraj, David J. Strumwasser, Tarun Verma, Denise Nicole Lyn-Shue, Charles A. Laney, Moorthy Sengottaiyan, Sudhin Vellooparambil Latheef, Seng Kin Liew, Thomas A. Warren
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Publication number: 20180288560Abstract: A method is provided for self-provisioning and personalization of a companion device. A primary user device receives, via an activation application for cellular service activation of a companion device, user input to initiate a cellular service activation process for the companion device. The primary user device establishes a local network connection with the companion device and receives from the companion device an embedded universal integrated circuit card (eUICC) identifier. The primary user device forwards, to a network device in a service provider network, the eUICC identifier along with an identifier for the primary user device. The primary user device receives, from the network device, an activation code for the eUICC and forwards to the companion device the activation code. The activation code automatically causes the companion device to initiate a profile download request for an eUICC to be included with a new line of service under a subscriber account associated with the primary user device.Type: ApplicationFiled: March 31, 2017Publication date: October 4, 2018Inventors: Rashmi Naik, Sankar Shanmugam, Pradeep Bharthur Shanthraj, David J. Strumwasser, Tarun Verma, Denise Nicole Lyn-Shue, Charles A. Laney, Moorthy Sengottaiyan, Sudhin Vellooparambil Latheef, Seng Kin Liew, Thomas A. Warren