Patents by Inventor Prashant Kumar Rai

Prashant Kumar Rai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform
    Patent number: 11856143
    Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Grant
    Filed: December 29, 2022
    Date of Patent: December 26, 2023
    Assignee: CAASTLE, INC.
    Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
  • SYSTEMS AND METHODS FOR FORECASTING INBOUND TELECOMMUNICATIONS ASSOCIATED WITH AN ELECTRONIC TRANSACTIONS SUBSCRIPTION PLATFORM
    Publication number: 20230146271
    Abstract: Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Application
    Filed: December 29, 2022
    Publication date: May 11, 2023
    Inventors: Avinash SINGH, Prashant Kumar RAI, Chirag JAIN, Ankita SINHA
  • Systems and methods for forecasting inbound telecommunications
    Patent number: 11570305
    Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Grant
    Filed: November 29, 2021
    Date of Patent: January 31, 2023
    Assignee: CaaStle, Inc.
    Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
  • SYSTEMS AND METHODS FOR FORECASTING INBOUND TELECOMMUNICATIONS
    Publication number: 20220094794
    Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Application
    Filed: November 29, 2021
    Publication date: March 24, 2022
    Inventors: Avinash SINGH, Prashant Kumar RAI, Chirag JAIN, Ankita SINHA
  • Systems and methods for forecasting inbound telecommunications associated with an electronic transactions platform
    Patent number: 11218598
    Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Grant
    Filed: April 6, 2021
    Date of Patent: January 4, 2022
    Assignee: CaaStle, Inc.
    Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
  • SYSTEMS AND METHODS FOR FORECASTING INBOUND TELECOMMUNICATIONS ASSOCIATED WITH AN ELECTRONIC TRANSACTIONS PLATFORM
    Publication number: 20210281685
    Abstract: Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Application
    Filed: April 6, 2021
    Publication date: September 9, 2021
    Inventors: Avinash SINGH, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
  • Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform
    Patent number: 10986233
    Abstract: Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: April 20, 2021
    Assignee: CaaStle, Inc.
    Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha
  • Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform
    Patent number: 10771628
    Abstract: Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.
    Type: Grant
    Filed: March 6, 2020
    Date of Patent: September 8, 2020
    Assignee: CaaStle, Inc.
    Inventors: Avinash Singh, Prashant Kumar Rai, Chirag Jain, Ankita Sinha