Patents by Inventor Promod Narang
Promod Narang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10129346Abstract: A method, computer-readable medium and system for analyzing navigation of a webpage are disclosed. Data associated with navigation of a webpage is monitored using a component running on a computer system which also runs a web browser used to display the web page. The data may include the position of a mouse cursor displayed on a display device and/or a state of a form field of the webpage. In this manner, information about user interactions with a webpage which do not involve or initiate a communication with a web server can be accessed.Type: GrantFiled: January 11, 2011Date of Patent: November 13, 2018Assignee: eGain CorporationInventors: Ashutosh Roy, Promod Narang, Sam Hahn
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Patent number: 9888074Abstract: A method, web browser, and system for co-browsing online content is disclosed. Embodiments enable a co-browsing session between web browsers running on different computer systems using a respective peer proxy server on each computer system. A primary peer proxy server running on a first computer system communicates directly with a web server, while communications from other peer proxy servers running on other computer systems are directed through the primary peer proxy server. The primary peer proxy server accesses online content from the web server for presentation using a web browser running on the first computer system, where the online content is presented simultaneously with modified online content presented using web browsers running on the other computer systems. The online content and the modified online content may be synchronized based upon a web server response associated with a browser event communicated to the web server.Type: GrantFiled: August 31, 2015Date of Patent: February 6, 2018Assignee: NVIDIA CORPORATIONInventors: Ashutosh Roy, Promod Narang
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Patent number: 9723037Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.Type: GrantFiled: March 24, 2014Date of Patent: August 1, 2017Assignee: eGAIN CorporationInventors: Ashutosh Roy, Promod Narang, Jeffrey Huang, Sam Hahn
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Patent number: 9633129Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.Type: GrantFiled: September 2, 2014Date of Patent: April 25, 2017Assignee: EGAIN CORPORATIONInventors: Ashutosh Roy, Promod Narang
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Patent number: 9363375Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.Type: GrantFiled: October 12, 2011Date of Patent: June 7, 2016Assignee: EGAIN COMMUNICATIONSInventors: Ashutosh Roy, Promod Narang, Sam Hanh
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Patent number: 9197681Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.Type: GrantFiled: March 18, 2014Date of Patent: November 24, 2015Assignee: EGAIN CORPORATIONInventors: Ashutosh Roy, Promod Narang, Sam Hanh
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Patent number: 9123019Abstract: A method, web browser, and system for co-browsing online content is disclosed. Embodiments enable a co-browsing session between web browsers running on different computer systems using a respective peer proxy server on each computer system. A primary peer proxy server running on a first computer system communicates directly with a web server, while communications from other peer proxy servers running on other computer systems are directed through the primary peer proxy server. The primary peer proxy server accesses online content from the web server for presentation using a web browser running on the first computer system, where the online content is presented simultaneously with modified online content presented using web browsers running on the other computer systems. The online content and the modified online content may be synchronized based upon a web server response associated with a browser event communicated to the web server.Type: GrantFiled: September 15, 2008Date of Patent: September 1, 2015Assignee: EGAIN COMMUNICATIONS CORPORATIONInventors: Ashutosh Roy, Promod Narang
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Publication number: 20150012814Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.Type: ApplicationFiled: September 2, 2014Publication date: January 8, 2015Inventors: Ashutosh Roy, Promod Narang
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Patent number: 8825734Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.Type: GrantFiled: January 27, 2012Date of Patent: September 2, 2014Assignee: Egain CorporationInventors: Ashutosh Roy, Promod Narang
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Publication number: 20140207872Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.Type: ApplicationFiled: March 24, 2014Publication date: July 24, 2014Applicant: eGain Communications CorporationInventors: Ashutosh Roy, Promod Narang, Jeffrey Huang, Sam Hahn
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Publication number: 20140201288Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.Type: ApplicationFiled: March 18, 2014Publication date: July 17, 2014Applicant: eGain Communications CorporationInventors: Ashutosh Roy, Promod Narang, Sam Hanh
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Patent number: 8682977Abstract: A method, computer-readable medium and system for enabling communication associated with a webpage are disclosed. One or more communication interfaces may be used to associate content with one or more regions of a webpage. The one or more communication interfaces may be associated with the one or more regions of the webpage. Each communication interface may enable users to submit content for access by at least one other user. In this manner, content may be associated with one or more regions of a webpage, thereby enabling users to more readily and efficiently communicate and/or provide context for content.Type: GrantFiled: January 11, 2011Date of Patent: March 25, 2014Assignee: Egain Communications CorporationInventors: Ashutosh Roy, Promod Narang, Jeffrey Huang, Sam Hahn
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Patent number: 8676895Abstract: A method, computer-readable medium and system for interacting using content are disclosed. A web response may be executed on a first computer system and/or another computer system associated with the first computer system responsive to the initiation of a call over a voice channel between the first computer system and a second computer system. The web response may include automatically downloading content over a data channel so that it can be automatically presented at the first computer system and/or another computer system associated with the first computer system. The content may include video, audio, information from a social networking website, a blog, other content, some combination thereof, etc. In this manner, more and/or different types of content can be used to communicate with callers by causing content to be presented in conjunction with communication over a voice channel.Type: GrantFiled: October 12, 2011Date of Patent: March 18, 2014Assignee: Egain Communications CorporationInventors: Ashutosh Roy, Promod Narang, Sam Hahn
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Publication number: 20120198026Abstract: Embodiments of the present invention may be directed to an interactive system. The interactive system may include a browser application allowing a user to access a website using a communication pathway. The website provides website information in a standardized interchange protocol and also in webpages. The browser application is configured to allow user access to the webpages. The interactive system may also include a module of the browser application compatible with the standardized interchange protocol and configured to store and implement user personalized commands and to store recorded user history information. The module implements a graphical user interface with the website information that is personalized to the user. The graphical user interface includes a personalized display experience and a personalized interaction experience that are both custom designed for the user.Type: ApplicationFiled: January 27, 2012Publication date: August 2, 2012Applicant: EGAIN COMMUNICATIONS CORPORATIONInventors: Ashutosh Roy, Promod Narang