Patents by Inventor Pushpa Neelakantan

Pushpa Neelakantan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for providing enhanced security features in a virtual reality (VR) onboarding session
    Patent number: 11949800
    Abstract: Apparatus, systems and methods for providing a four-part, virtual reality (VR) customer service interaction between a customer service avatar operating on a VR platform and a customer using both a mobile device and a VR device are provided. Methods may include activating a VR session between the customer service avatar and the customer. Methods may include validating the VR session between the customer service avatar and the customer. Methods may include processing a co-browsing VR session request. Methods may include initiating the VR session between the customer service avatar and the customer.
    Type: Grant
    Filed: May 10, 2022
    Date of Patent: April 2, 2024
    Assignee: Bank of America Corporation
    Inventors: Tushar Agarwal, Sandeep Kumar Chauhan, Nandini Rathaur, Vasuki Anand, Amardeep Singh Talwar, Pushpa Neelakantan, Shailendra Singh
  • SYSTEMS AND METHODS FOR PROVIDING ENHANCED SECURITY FEATURES IN A VIRTUAL REALITY (VR) ONBOARDING SESSION
    Publication number: 20230370290
    Abstract: Apparatus, systems and methods for providing a four-part, virtual reality (VR) customer service interaction between a customer service avatar operating on a VR platform and a customer using both a mobile device and a VR device are provided. Methods may include activating a VR session between the customer service avatar and the customer. Methods may include validating the VR session between the customer service avatar and the customer. Methods may include processing a co-browsing VR session request. Methods may include initiating the VR session between the customer service avatar and the customer.
    Type: Application
    Filed: May 10, 2022
    Publication date: November 16, 2023
    Inventors: Tushar Agarwal, Sandeep Kumar Chauhan, Nandini Rathaur, Vasuki Anand, Amardeep Singh Talwar, Pushpa Neelakantan, Shailendra Singh
  • System, method, and computer program product for employee migration assessment and forecast
    Publication number: 20040267581
    Abstract: A system, process and computer program product that incorporates critical determining factors and outputs a model for an efficient and cost-effective migration. The disclosed system accepts as input critical data as defined in an RFI, RFP, and application inventories, applies weighting factors, and produces a high-level plan for an efficient and cost-effective migration.
    Type: Application
    Filed: June 24, 2003
    Publication date: December 30, 2004
    Applicant: ELECTRONIC DATA SYSTEMS CORPORATION
    Inventors: Uma M. Krishnamurthy, Pushpa Neelakantan, Radhika R. Gannamani, David Peterson, Ronald Frederick