Abstract: Aspects of the subject disclosure may include, for example, obtaining first information indicative of a first change to a first aspect of a user account; applying some or all of the first information to a first model to determine a first score associated with the first change; aggregating the first score with one or more first prior scores associated with one or more prior changes to the first aspect of the user account, resulting in a first aggregate score; obtaining second information indicative of a second change to a second aspect of the user account; applying some or all of the second information to a second model, that is different from the first model, to determine a second score associated with the second change; aggregating the second score with one or more second prior scores associated with one or more prior changes to the second aspect of the user account, resulting in a second aggregate score; and storing the first aggregate score and the second aggregate score in a database.

Abstract: Aspects of the subject disclosure may include, for example, receiving employee performance data for a group of employees including a particular employee, the employee performance data including particular performance data for the particular employee, the employee performance data associated with key performance indicator (KPIs) for the group of employees including a particular KPI associated with the a task performed by the particular employee; determining, for a plurality of training courses, a probability of each training course being associated with improved performance by the group of employees for each KPI of the KPIs; producing a probability distribution and a confidence score, recommending, based on the probability distribution, one or more recommended training courses for the employee; exploring, based on the confidence score, training courses of the plurality of training courses having a relatively low confidence score; receiving subsequent performance data for a time period following completion of t