Abstract: Embodiments of the invention are directed to systems, methods and computer program products for use in financial systems, where data communication is automated for purposes of providing temporary waivers. An exemplary apparatus is configured to receive a request from a requesting entity to assign an account a temporary waiver. The account may be associated with one or more services that require a payment for utilizing the service. The system may then send the request to a processing entity to analyzes the request for approval, and receive an approval decision based at least partially on the analysis of the request. In response to receiving the approval decision, the system may process at least one subsequent action for providing or declining a temporary waiver.

Abstract: Embodiments of the invention are directed to a system, method, and computer program product for generating a response to a client request. The system typically including a memory, a processor and a module configured to receive a request associated with a service from a client; initiate the presentation of a first user interface, wherein the first user interface enables a user selection of one or more template types; initiate the presentation of a second user interface based on at least a user selection of one or more template types, wherein the second user interface enables a user selection of one or more templates associated with the selected template type; receive a client progress from the user based on at least the selection of the one or more templates to generate a response, wherein the response reflects the status of the request; and transmit the response to the client.

Abstract: Disclosed is a system for populating one or more documents. The system is typically configured to (i) initiate a presentation of a first interface to an employee, wherein the first interface comprises one or more categories associated with one or more financial institution services, (ii) receive an employee selection of the one or more categories based on at least the financial institution service provided to a customer, (iii) receive an employee selection of one or more documents associated with the one or more selected categories, wherein the one or more documents comprises one or more fields, (iv) extract one or more fields common to the one or more selected documents (v) receive customer information associated with one or more of the extracted fields and (vi) populate the one or more documents with the customer information.

Abstract: The present invention is directed to a global account opening matrix—a software-based system that enables an associate associated with a financial institution to quickly and efficiently determine which documents are required for opening a financial account in a particular country. The associate, via an interface, selects at least one country in which a financial account is to be opened. The system determines at least one document required for opening a financial account in the selected at least one country and may provide the associate with an option to view and/or download the at least one required document. Indicators associated with the at least one required document communicate to the associate which pieces of information are required for execution of the at least one required document. The system then generates a print-ready report that identifies the at least one required document for each of the selected countries.

Abstract: Embodiments of the invention are directed to systems, methods and computer program products for use in financial systems, where data communication is automated for purposes of providing temporary waivers. An exemplary apparatus is configured to receive a request from a requesting entity to assign an account a temporary waiver. The account may be associated with one or more services that require a payment for utilizing the service. The system may then send the request to a processing entity to analyzes the request for approval, and receive an approval decision based at least partially on the analysis of the request. In response to receiving the approval decision, the system may process at least one subsequent action for providing or declining a temporary waiver.

Abstract: Embodiments of the invention are directed to a system, method, and computer program product for reviewing customer information stored in a database. An exemplary embodiment includes retrieving multiple documents generated for a financial service provided to a customer from a financial institution database, wherein the retrieved documents include customer information. In response, the embodiment includes extracting the customer information from the retrieved documents for review. The extracted customer information is then compared with the information initially received from the customer to determine whether the generated documents have the correct customer information.

Abstract: Embodiments of the invention are directed to systems, methods and computer program products for use in financial systems, where message are automatically generated based on message templates. An exemplary apparatus is configured to access a click to launch tool that is configured to automatically generate messages based at least partially on one or more message templates. After selecting a message type presented within the click to launch tool, the system may receive information via a message template associated with the selected message type and related to a financial agreement. A message comprising the received information is automatically generated and sent the message to one or more entities associated with the financial agreement.

Abstract: Embodiments of the invention are directed to a system, method, and computer program product for generating a response to a client request. The system typically including a memory, a processor and a module configured to receive a request associated with a service from a client; initiate the presentation of a first user interface, wherein the first user interface enables a user selection of one or more template types; initiate the presentation of a second user interface based on at least a user selection of one or more template types, wherein the second user interface enables a user selection of one or more templates associated with the selected template type; receive a client progress from the user based on at least the selection of the one or more templates to generate a response, wherein the response reflects the status of the request; and transmit the response to the client.

Abstract: The present invention is directed to a commercial card packet form system that enables one or more users associated with a financial institution to input information associated with a customer to whom a commercial card (e.g., a purchase card, a travel card, a debit card, a credit card, a temporary card) is being issued. Each user may be granted or denied access to particular fields of information on the commercial card packet form depending on her or his role at the financial institution. The packet form may require reentry of information or user authentication to ensure accuracy of information. Pop-up warnings may alert the one or more users of potentially incomplete fields of information and instruct the one or more users to provide additional information. An audit trail may track updates to information and includes a timestamp and details associated with the user who made the updates.