Abstract: A script provides instructions for a Bluetooth LE client to interface with a Bluetooth LE server. Such scripts may be created manually or may be generated by a Bluetooth LE client reading the GATT profile of a Bluetooth LE server, in which case actions are generated based upon the permission the client has with respect to each characteristic. In some cases the generated scripts may require additional instructions before they are deployed. A service provides interfaces to accept scripts, check the scripts for errors, and generates alerts for errors or when additional instructions are required. When the service determines that scripts are ready for use by Bluetooth LE clients the service distributes them to said clients.

Abstract: Previewing voice over internet protocol (VoIP) voicemail is disclosed. A request is sent for VoIP voicemail available to preview using a data channel associated with a cellular phone system. Information of voicemail available to preview and one preview portion for each of the voicemail available to preview are received. Information of voicemail available to preview is displayed. A selection of one of the available voicemails is received. A preview portion of the voicemail corresponding to the selection of one of the available voicemails is played.

Abstract: In one example embodiment, a method can include determining resource time data for an update contact data record corresponding to a state of a given resource in a distributed contact center system. A repository can be queried for conflicting data records associated with the given resource based on the resource time data. Any inconsistency for the resource time data can be resolved based on results to the querying and the update contact data record.