Patents by Inventor Raphael PAQUIN
Raphael PAQUIN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11810060Abstract: A merchant can use an e-commerce platform to sell products to customers, and customers can use the e-commerce platform to return items that they are unsatisfied with back to the merchant. These product returns have an associated cost. Embodiments of the present disclosure relate to computer-implemented systems and methods to enable customer-to-customer product returns in an e-commerce platform. In a customer-to-customer return, a first customer that wants to return an item of a particular product is connected with a second customer that wants to purchase that product. The e-commerce platform then facilitates a shipment of the item from the first customer directly to the second customer. Embodiments of the present disclosure include online store implementations of customer-to-customer returns, online marketplace implementations of customer-to-customer returns, and customer-to-customer returns implemented using orders for returned items.Type: GrantFiled: March 22, 2022Date of Patent: November 7, 2023Assignee: SHOPIFY INC.Inventors: Anthony Nicholas Kentris, Raphael Paquin, Clara Petit
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Patent number: 11657444Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: GrantFiled: September 22, 2021Date of Patent: May 23, 2023Assignee: Shopify Inc.Inventors: Anthony Nicholas Kentris, Raphael Paquin, Clara Petit
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Publication number: 20220215338Abstract: A merchant can use an e-commerce platform to sell products to customers, and customers can use the e-commerce platform to return items that they are unsatisfied with back to the merchant. These product returns have an associated cost. Embodiments of the present disclosure relate to computer-implemented systems and methods to enable customer-to-customer product returns in an e-commerce platform. In a customer-to-customer return, a first customer that wants to return an item of a particular product is connected with a second customer that wants to purchase that product. The e-commerce platform then facilitates a shipment of the item from the first customer directly to the second customer. Embodiments of the present disclosure include online store implementations of customer-to-customer returns, online marketplace implementations of customer-to-customer returns, and customer-to-customer returns implemented using orders for returned items.Type: ApplicationFiled: March 22, 2022Publication date: July 7, 2022Inventors: ANTHONY NICHOLAS KENTRIS, RAPHAEL PAQUIN, CLARA PETIT
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Patent number: 11315069Abstract: A merchant can use an e-commerce platform to sell products to customers, and customers can use the e-commerce platform to return items that they are unsatisfied with back to the merchant. These product returns have an associated cost. Embodiments of the present disclosure relate to computer-implemented systems and methods to enable customer-to-customer product returns in an e-commerce platform. In a customer-to-customer return, a first customer that wants to return an item of a particular product is connected with a second customer that wants to purchase that product. The e-commerce platform then facilitates a shipment of the item from the first customer directly to the second customer. Embodiments of the present disclosure include online store implementations of customer-to-customer returns, online marketplace implementations of customer-to-customer returns, and customer-to-customer returns implemented using orders for returned items.Type: GrantFiled: November 18, 2019Date of Patent: April 26, 2022Assignee: SHOPIFY INC.Inventors: Anthony Nicholas Kentris, Raphael Paquin, Clara Petit
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Publication number: 20220005107Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: ApplicationFiled: September 22, 2021Publication date: January 6, 2022Applicant: Shopify Inc.Inventors: Anthony Nicholas KENTRIS, Raphael PAQUIN, Clara PETIT
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Patent number: 11157992Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: GrantFiled: November 29, 2019Date of Patent: October 26, 2021Assignee: Shopify Inc.Inventors: Anthony Nicholas Kentris, Raphael Paquin, Clara Petit
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Patent number: 11127070Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: GrantFiled: November 29, 2019Date of Patent: September 21, 2021Assignee: Shopify Inc.Inventors: Anthony Nicholas Kentris, Raphael Paquin, Clara Petit
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Publication number: 20210166293Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: ApplicationFiled: November 29, 2019Publication date: June 3, 2021Applicant: Shopify Inc.Inventors: Anthony Nicholas KENTRIS, Raphael PAQUIN, Clara PETIT
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Publication number: 20210166243Abstract: Systems and methods to improve an e-commerce platform through modifications to the checkout and fulfillment process aimed at reducing the incidence of returns. Modifications may include determining a likelihood of a return and, based on the likelihood of return, generating a staged fulfillment process in which an order is split in two linked orders that are processed serially and based on receipt of confirmation to proceed after delivery of a first one of the orders. Modifications may include determining during the checkout process that a custom return policy is to be used and generating the custom return policy based, at least in part, on one or more of a purchaser return history, the product item or items in the order, and product return history.Type: ApplicationFiled: November 29, 2019Publication date: June 3, 2021Applicant: Shopify Inc.Inventors: Anthony Nicholas KENTRIS, Raphael PAQUIN, Clara PETIT
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Publication number: 20210150616Abstract: A merchant can use an e-commerce platform to sell products to customers, and customers can use the e-commerce platform to return items that they are unsatisfied with back to the merchant. These product returns have an associated cost. Embodiments of the present disclosure relate to computer-implemented systems and methods to enable customer-to-customer product returns in an e-commerce platform. In a customer-to-customer return, a first customer that wants to return an item of a particular product is connected with a second customer that wants to purchase that product. The e-commerce platform then facilitates a shipment of the item from the first customer directly to the second customer. Embodiments of the present disclosure include online store implementations of customer-to-customer returns, online marketplace implementations of customer-to-customer returns, and customer-to-customer returns implemented using orders for returned items.Type: ApplicationFiled: November 18, 2019Publication date: May 20, 2021Inventors: ANTHONY NICHOLAS KENTRIS, RAPHAEL PAQUIN, CLARA PETIT
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Publication number: 20210012280Abstract: Systems and methods are provided for processing returned items based on related inventory. In some embodiments, the systems and methods process returns in order to perform some inventory management through return processing. In other embodiments, the systems and methods process returns in a manner that increases a probability that the buyer will exchange the item for another item rather than simply return the item. In some embodiments, the two objectives are combined, such that the return is processed in a manner that facilitates some inventory management, but also increases a probability that the buyer will exchange the item for another item rather than simply returning the item.Type: ApplicationFiled: July 9, 2019Publication date: January 14, 2021Inventors: RAPHAEL PAQUIN, GUILLAUME RACINE
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Publication number: 20210012281Abstract: Systems and methods are provided for processing returned items based on related inventory through the use of return labels. Rather than simply return everything to the same location, current inventory is considered in choosing a location for the return, and a suitable return label is sent to the customer. This may be a physical return label, a printable return label sent electronically. Alternatively, an attachable device such as an IoT chipset is sent to the customer.Type: ApplicationFiled: July 9, 2019Publication date: January 14, 2021Inventors: RAPHAEL PAQUIN, GUILLAUME RACINE
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Patent number: 10557309Abstract: A manually operated pneumatic rock drill positioner for mining shaft wall boring, said positioner comprising: an articulated boom having one end for releasable coupling to a mobile ground platform and another end opposite said one end thereof; a rigid elongated drill turret defining a main body with an exposed outer wall, an inner wall opposite said outer wall, and first side edge wall and second side edge wall opposite said first side edge wall, and first end and second end opposite said first end, a lengthwise rail member integrally mounted to said turret outer wall; a carriage slidingly engaging said rail member, said carriage for slidingly carrying a pneumatic drill head over said turret exposed outer wall for reciprocating motion thereof between said first end and second end thereof; drive means for power actuating said carriage sliding motion along said rail member; a cradle member releasably anchored to said boom another end and defining a well sized and shaped for releasable engagement by an intermediType: GrantFiled: August 17, 2015Date of Patent: February 11, 2020Assignee: R.N.P. INDUSTRIES INC.Inventors: Danny Morissette, Erick Smith, Luc Guimond, Ghislain Blanchet, Guillaume Julien, Guy Tremblay, Réjean Lalonde, Jean-Pierre Magny, Anthony Laroche, Youssef Chrourou, Alain Julien, Steve Laliberte, Raphael Paquin, Maxime Simard, Claude Trudel, Martin Menard, Tommy Manseau
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Publication number: 20170275947Abstract: A manually operated pneumatic rock drill positioner for mining shaft wall boring, said positioner comprising: an articulated boom having one end for releasable coupling to a mobile ground platform and another end opposite said one end thereof; a rigid elongated drill turret defining a main body with an exposed outer wall, an inner wall opposite said outer wall, and first side edge wall and second side edge wall opposite said first side edge wall, and first end and second end opposite said first end, a lengthwise rail member integrally mounted to said turret outer wall; a carriage slidingly engaging said rail member, said carriage for slidingly carrying a pneumatic drill head over said turret exposed outer wall for reciprocating motion thereof between said first end and second end thereof; drive means for power actuating said carriage sliding motion along said rail member; a cradle member releasably anchored to said boom another end and defining a well sized and shaped for releasable engagement by an intermediType: ApplicationFiled: August 17, 2015Publication date: September 28, 2017Inventors: Danny MORISSETTE, Erick SMITH, Luc GUIMOND, Ghislain BLANCHET, Guillaume JULIEN, Guy TREMBLAY, Réjean LALONDE, Jean-Pierre MAGNY, Anthony LAROCHE, Youssef CHROUROU, Alain JULIEN, Steve LALIBERTE, Raphael PAQUIN, Maxime SIMARD, Claude TRUDEL, Martin MENARD, Tommy MANSEAU