Patents by Inventor Raymond Allan Harker

Raymond Allan Harker has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and Method of Capturing, Tracking, Composing, Analyzing and Automating Analog and Digital Interactions
    Publication number: 20220407958
    Abstract: A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.
    Type: Application
    Filed: August 24, 2022
    Publication date: December 22, 2022
    Inventors: Tomas Gorny, Raymond Allan Harker
  • System and method of capturing, tracking, composing, analyzing and automating analog and digital interactions
    Patent number: 11463579
    Abstract: A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.
    Type: Grant
    Filed: September 1, 2020
    Date of Patent: October 4, 2022
    Assignee: Nextiva, Inc.
    Inventors: Tomas Gorny, Raymond Allan Harker
  • System and Method of Capturing, Tracking, Composing, Analyzing and Automating Analog and Digital Interactions
    Publication number: 20200404096
    Abstract: A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.
    Type: Application
    Filed: September 1, 2020
    Publication date: December 24, 2020
    Inventors: Tomas Gorny, Raymond Allan Harker
  • System and method of capturing, tracking, composing, analyzing and automating analog and digital interactions
    Patent number: 10778838
    Abstract: A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.
    Type: Grant
    Filed: May 22, 2019
    Date of Patent: September 15, 2020
    Assignee: Nextiva, Inc.
    Inventors: Tomas Gorny, Raymond Allan Harker
  • System and Method of Capturing, Tracking, Composing, Analyzing and Automating Analog and Digital Interactions
    Publication number: 20200186645
    Abstract: A system and method are disclosed for capturing, tracking, analyzing and automating analog and digital interactions. Embodiments include a system comprising one or more end user systems, one or more entity systems, and a computer operatively coupled to a display device. The computer is configured to monitor one or more communications on first and second communication channels between the end user and entity systems, group the one or more communications on the first and second communication channels by communication subject, and display the grouped communications on the display device.
    Type: Application
    Filed: May 22, 2019
    Publication date: June 11, 2020
    Inventors: Tomas Gorny, Raymond Allan Harker, Charles Ingram