Abstract: Corrective actions are managed for differing preferences among multiple sharing customers by a repository inquirer which, responsive to receipt of a fault event or out-of-limits condition for a shared resource of a first computing system domain, queries a customer requirements repository, determines affected application programs for the customers sharing the resource, determines affected customers on behalf of which affected application programs are being executed, and by a preference extractor which, responsive to the inquirer, extracts preferences for each affected application programs; and a corrective action instigator which, responsive to the extractor, performs two or more corrective actions according to the extracted preferences, wherein the corrective actions comprise at least two different actions, and wherein at least one corrective action comprises moving execution of an application program from a first computing system to a second computing system.

Abstract: A method, apparatus, and computer instructions for programmatic communications via an instant messaging network. A connection is established to the instant messaging network. A script is received though the connection. The script is then executed.

Abstract: A corrective action method or subsystem for providing corrective actions in a for a computing domain shared among multiple customers wherein different domain resources are shared by different customers, and each customer's corrective action preferences are accommodated differently according a repository of customer preferences. A database may be queried when a fault event or out-of-limits condition is detected for a given shared resource to determine which customers share the resource, determine each affected customer's response preferences, and to perform corrective actions according to those response preferences. For example, three customers may share a particular hard drive in a shared computing system. One customer may prefer to receive an email notice when the drive is nearly full, another may prefer to receive additional allocation of disk space elsewhere, and the third may prefer to receive a written report of space utilization.

Abstract: A corrective action method or subsystem for providing corrective actions in a for a computing domain shared among multiple customers wherein different domain resources are shared by different customers, and each customer's corrective action preferences are accommodated differently according a repository of customer preferences. A database may be queried when a fault event or out-of-limits condition is detected for a given shared resource to determine which customers share the resource, determine each affected customer's response preferences, and to perform corrective actions according to those response preferences. For example, three customers may share a particular hard drive in a shared computing system. One customer may prefer to receive an email notice when the drive is nearly full, another may prefer to receive additional allocation of disk space elsewhere, and the third may prefer to receive a written report of space utilization.

Abstract: A corrective action method or subsystem for providing corrective actions in a for a computing domain shared among multiple customers wherein different domain resources are shared by different customers, and each customer's corrective action preferences are accommodated differently according a repository of customer preferences. A database may be queried when a fault event or out-of-limits condition is detected for a given shared resource to determine which customers share the resource, determine each affected customer's response preferences, and to perform corrective actions according to those response preferences. For example, three customers may share a particular hard drive in a shared computing system. One customer may prefer to receive an email notice when the drive is nearly full, another may prefer to receive additional allocation of disk space elsewhere, and the third may prefer to receive a written report of space utilization.

Abstract: A method, computer program product, and data processing system for attaining measurements to assess the compliance of individual service providers in a complex distributed enterprise computing system is disclosed. The present invention achieves this goal by augmenting a middleware computing environment with a facility for timestamping individual sub-operations at each service provider. In a preferred embodiment, when a message incorporating a transaction is handed off to a service provider, an “in-time” timestamp is generated and appended to the message. When the service provider completes processing of its portion of the transaction, an “out-time” timestamp is generated and appended to the message. When the processing of the transaction is completed, a record of the processing time for each service provider can be found in the message. This information can then be used to verify whether one or more of the service providers are in breach of a service level agreement.