Abstract: Service tickets early warning can include: storing a set of service tickets such that the service tickets are accessible by a set of interested individuals, each service ticket describing one or more service issues to be acted upon by one or more service agents; recording a set of parameters describing each of a set of accesses to the service tickets undertaken by one or more of the interested individuals; and generating an early warning of an urgency of one or more of the service tickets by extracting a set of features pertaining to the accesses and sorting the service tickets based on the features extracted.

Abstract: A system that creates an inventory organization within an electronic business system is provided. The system receives a request to create the inventory organization. The system further displays an electronic template within a graphical user interface, the electronic template including inventory organization fields. The system further receives attributes of the inventory organization that are input within the inventory organization fields of the electronic template. The system further validates the attributes of the inventory organization. The system further generates inventory organization data based on the attributes of the inventory organization and rules, the inventory organization data including the attributes of the inventory organization. The system further populates the inventory organization data into a database of the electronic business system.

Abstract: Service tickets early warning can include: storing a set of service tickets such that the service tickets are accessible by a set of interested individuals, each service ticket describing one or more service issues to be acted upon by one or more service agents; recording a set of parameters describing each of a set of accesses to the service tickets undertaken by one or more of the interested individuals; and generating an early warning of an urgency of one or more of the service tickets by extracting a set of features pertaining to the accesses and sorting the service tickets based on the features extracted.

Abstract: Service deployment based on service ticket data mining and agent profiles can include: obtaining an agent profile for each of a set of service agents, each agent profile specifying a set of skills of the corresponding service agent; caching a set of service tickets each describing a corresponding service issue reported by a set of service clients of a service deployment system; subdividing the service tickets into a set of ticket groups by detecting one or more content patterns in the service tickets such that the content patterns are based on the skills of the service agents; and determining a recommendation of which the service tickets should be assigned to which of the service agents based on the ticket groups and the agent profiles.

Abstract: A user interface may be designed to receive conflicting data from multiple data sources during a merger of legacy computer systems. The interface automatically validates the conflicting data against each other to generate a final data set for review. Summary information for each data set can be displayed in a single interface such that the summary data sets are individually selectable and provide an overview of the data merger process for each data set. By drilling down through the summary data, the user interface can display individual data sets where data conflicts can be resolved, missing data can be provided, and duplicate data can be eliminated. When the merger process is complete, the interface can translate the data set into a standardized format that can be exported to form generation modules to generate, for example, a welcome letter based on the translated data set.

Abstract: A user interface may be designed to receive conflicting data from multiple data sources during a merger of legacy computer systems. The interface automatically validates the conflicting data against each other to generate a final data set for review. Summary information for each data set can be displayed in a single interface such that the summary data sets are individually selectable and provide an overview of the data merger process for each data set. By drilling down through the summary data, the user interface can display individual data sets where data conflicts can be resolved, missing data can be provided, and duplicate data can be eliminated. When the merger process is complete, the interface can translate the data set into a standardized format that can be exported to form generation modules to generate, for example, a welcome letter based on the translated data set.

Abstract: A system that creates an inventory organization within an electronic business system is provided. The system receives a request to create the inventory organization. The system further displays an electronic template within a graphical user interface, the electronic template including inventory organization fields. The system further receives attributes of the inventory organization that are input within the inventory organization fields of the electronic template. The system further validates the attributes of the inventory organization. The system further generates inventory organization data based on the attributes of the inventory organization and rules, the inventory organization data including the attributes of the inventory organization. The system further populates the inventory organization data into a database of the electronic business system.

Abstract: This disclosure describes, generally, methods and systems for password management. In one embodiment, a method may include receiving, at a centralized password repository, requests from users. Each request may be configured to request a password to allow access to an associated application. In one embodiment, at least two of the users are at different locations. The method may further include performing a validation analysis for the users' credentials, and in response to verification of a user's credentials, transmitting a response including the password configured to provide access to the associated application.

Abstract: This disclosure describes, generally, methods and systems for password management. In one embodiment, a method may include receiving, at a centralized password repository, requests from users. Each request may be configured to request a password to allow access to an associated application. In one embodiment, at least two of the users are at different locations. The method may further include performing a validation analysis for the users' credentials, and in response to verification of a user's credentials, transmitting a response including the password configured to provide access to the associated application.