Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. The customer support agent can provide guidance to the user by transmitting support content back to the user's computing device, where the support content is displayed as an overlay on top of the user's normal user interface content. The screen sharing and support content may be supplemented with live audio and video communications between the user and the remote customer support agent, and the multiple modes of communication may be prioritized to maintain quality in the preferred communication mode.

Abstract: Techniques for managing screen input information associated with configurable gestures may be provided. For example, configuration information associated with a performable gesture and an operation may be received from an application. An association between the gesture, the operation and the application may be stored such that the operation is performed when the gesture is detected as having been performed. The operation may be global or application-specific. In some embodiments, a user is able to update a particular association. For example, the user may update a gesture associated with an operation, or the user may update an operation associated with a particular gesture.

Abstract: Disclosed are various embodiments for a mobile crossdock system comprising one or more containers aligned in a configuration to form a mobile crossdock for mobile crossdock operations. The one or more containers are detachably attached to a platform such as a vehicle trailer. Further, the one or more containers may comprise a first side having a first plurality of openings and a second side having a second plurality of openings. A plurality of doors are aligned with the first plurality of openings and the second plurality of openings and are configured to move between a closed position and an open position. A plurality of ramps are configured to lift or raise a rear end of a vehicle to a position where a cargo area of the vehicle is substantially aligned with a floor of the mobile crossdock.

Abstract: Techniques for managing screen input information associated with configurable gestures may be provided. For example, configuration information associated with a performable gesture may be received. In some examples, the configuration information may be received by an operating system service of a device. Additionally, in some examples, information associated with input detected by the device may be received by the operating system service. Further, in some examples, an operation of the device may be performed when the information associated with the input identifies performance of the performable gesture.

Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. The customer support agent can provide guidance to the user by transmitting support content back to the user's computing device, where the support content is displayed as an overlay on top of the user's normal user interface content. The screen sharing and support content may be supplemented with live audio and video communications between the user and the remote customer support agent, and the multiple modes of communication may be prioritized to maintain quality in the preferred communication mode.