Abstract: Systems, apparatus, and methods are provided to facilitate product development by linking stages of product development with the allocation of resources and support for the product. Products are developed based on a structured framework having distinct stages in which each stage builds upon information of previous stages. At the end of each stage, a review is conducted to determine whether the product is suitable for further development. Upon each review, an integrated set of tools is used to identify and link the product with resources and support needed for the product. In addition, the tools assist in automatically identifying the resources and support needed for the product as it progresses through each stage.

Abstract: Systems, apparatus, and methods are provided to facilitate product development by linking stages of product development with the allocation of resources and support for the product. Products are developed based on a structured framework having distinct stages in which each stage builds upon information of previous stages. At the end of each stage, a review is conducted to determine whether the product is suitable for further development. Upon each review, an integrated set of tools is used to identify and link the product with resources and support needed for the product. In addition, the tools assist in automatically identifying the resources and support needed for the product as it progresses through each stage.

Abstract: Systems, apparatus, and methods are provided to facilitate product development by linking stages of product development with the allocation of resources and support for the product. Products are developed based on a structured framework having distinct stages in which each stage builds upon information of previous stages. At the end of each stage, a review is conducted to determine whether the product is suitable for further development. Upon each review, an integrated set of tools is used to identify and link the product with resources and support needed for the product. In addition, the tools assist in automatically identifying the resources and support needed for the product as it progresses through each stage.

Abstract: A method and apparatus for providing customers with telecommunications intelligence in the form of call management reports. When a call is made to a subscriber of the service provided herein, a call detail record is created using the Telephone Company's Advanced Intelligent Network (AIN). Each call that is made to the customer is processed using AIN service logic programs (SLPs). The SLP is invoked by an AIN trigger that is applied to the track telephone number(s) of the customers that subscribe to this service. For each inbound call, the SLP records several pieces of identifying information in a call detail record. Periodically, the AIN application accumulates the call detail records for all customers subscribing to the service. The information is processed to retrieve the desired data from the call detail records, and the data retrieved is used to develop call management reports for each subscriber of the service.