Abstract: A system and method to manage service delivery to a customer is provided. In one embodiment, a system may include a computing device that, in turn, includes a memory having a plurality of routines stored therein and a processor configured to execute the plurality of routines. The plurality of routines of one embodiment may include a response engine configured to receive an indication of an event with respect to a medical resource and to receive a plurality of region-specific parameter sets including a parameter set associated with a geographic region in which the medical resource is located. Additionally, the response engine may be configured to generate an output including a recommended action based at least in part on the event and the parameter set associated with the geographic region such that the recommended action is customized for the geographic region in which the medical resource is located.

Abstract: A system and method to facilitate service delivery to a client is provided. In one embodiment, a system may collect service event data corresponding to one or more failure modes from a population of devices and analyze the service event data in accordance with a reliability growth model to detect a trend in occurrences of the one or more failure modes. The system may also predict future client demand for service of the population of devices attributable to the one or more failure modes based at least in part on the detected trend, and generate a report indicating at least one of the detected trend or the predicted future client demand.

Abstract: A system and method to manage service delivery to a customer is provided. In one embodiment, a system may include a computing device that, in turn, includes a memory having a plurality of routines stored therein and a processor configured to execute the plurality of routines. The plurality of routines of one embodiment may include a response engine configured to receive an indication of an event with respect to a medical resource and to receive a plurality of region-specific parameter sets including a parameter set associated with a geographic region in which the medical resource is located. Additionally, the response engine may be configured to generate an output including a recommended action based at least in part on the event and the parameter set associated with the geographic region such that the recommended action is customized for the geographic region in which the medical resource is located.

Abstract: A medical imaging scanner is constructed such that its data acquisition subsystem is located at the site of a medical imaging scan. Through either a wired or wireless link, the raw data collected during the scan is transmitted to a remotely located image processing and reconstruction subsystem that processes the raw data to reconstruct an image. Preferably, the remotely located image processing and reconstruction subsystem is located at a centralized facility and is connected to receive and process data from various scanners. The remotely located image processing and reconstruction subsystem is preferably equipped to process and reconstruct an image from data acquired with multiple types of medical imaging scanners. In this regard, reconstruction of a CT, PET, MR, x-ray, or the like image can be carried out remotely from the scanner used to acquire the corresponding raw data.