Patents by Inventor Richard Laurence Heap

Richard Laurence Heap has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Independent source recording
    Patent number: 9900430
    Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.
    Type: Grant
    Filed: June 6, 2016
    Date of Patent: February 20, 2018
    Assignee: VERINT AMERICAS INC.
    Inventors: Christopher Douglas Blair, Richard Laurence Heap
  • Independent Source Recording
    Publication number: 20160360032
    Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.
    Type: Application
    Filed: June 6, 2016
    Publication date: December 8, 2016
    Inventors: Christopher Douglas Blair, Richard Laurence Heap
  • Independent source recording
    Patent number: 9380157
    Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.
    Type: Grant
    Filed: May 27, 2014
    Date of Patent: June 28, 2016
    Assignee: VERINT AMERICAS INC.
    Inventors: Christopher Douglas Blair, Richard Laurence Heap
  • Independent source recording
    Patent number: 8738162
    Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.
    Type: Grant
    Filed: August 30, 2010
    Date of Patent: May 27, 2014
    Assignee: Verint Americas Inc.
    Inventors: Christopher Douglas Blair, Richard Laurence Heap
  • Systems and methods for trading track view
    Patent number: 8102976
    Abstract: Included are embodiments for providing communications data. At least one embodiment of a method receiving data associated with a communications session, the communications session including a first communications stream and a second communications stream, wherein the first communications stream and the second communications stream are received in a receiving order and recording at least a portion of the communications session. Some embodiments include receiving a request to provide, from the recording, at least a portion of the first communications stream in a visual format and providing at least a portion of the first communications stream in the visual format.
    Type: Grant
    Filed: July 29, 2008
    Date of Patent: January 24, 2012
    Assignee: Verint Americas, Inc.
    Inventors: Jamie Richard Williams, Damian Grant Smith, Marc Calahan, Richard Laurence Heap
  • Systems and methods for recording audio
    Patent number: 7852994
    Abstract: Systems and methods for recording audio are provided. In this regard, an representative method comprises: receiving audio information corresponding to an audio communication; receiving parameter information corresponding to a manner in which the audio communication is to be provided to a user in audible form; providing the audio information and the parameter information in the form of Internet Protocol (IP) packets; and recording the audio information and the parameter information provided by the IP packets.
    Type: Grant
    Filed: March 31, 2006
    Date of Patent: December 14, 2010
    Assignee: Verint Americas Inc.
    Inventors: Christopher D. Blair, Richard Laurence Heap, Robert John Barnes
  • Independent source recording
    Patent number: 7787974
    Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.
    Type: Grant
    Filed: May 16, 2005
    Date of Patent: August 31, 2010
    Assignee: Verint Americas Inc.
    Inventors: Christopher Douglas Blair, Richard Laurence Heap