Patents by Inventor Rick Lindstrom

Rick Lindstrom has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SECURE COMPLETE PHRASE UTTERANCE RECOMMENDATION SYSTEM
    Publication number: 20240062010
    Abstract: Described herein are systems, apparatus, methods and computer program products for machine learning intent classification. In various embodiments, historical utterances provided by users may be utilized for bot training. Context and personally identifiable information may be removed from the utterances. The utterances may be associated with vectors. The utterances and vectors may be used to determine recommendations.
    Type: Application
    Filed: October 31, 2023
    Publication date: February 22, 2024
    Applicant: Salesforce, Inc.
    Inventors: Anuprit KALE, Weiping PENG, Na CHENG, Rick LINDSTROM, Zachary ALEXANDER
  • Secure complete phrase utterance recommendation system
    Patent number: 11836450
    Abstract: Described herein are systems, apparatus, methods and computer program products for machine learning intent classification. In various embodiments, historical utterances provided by users may be utilized for bot training. Context and personally identifiable information may be removed from the utterances. The utterances may be associated with vectors. The utterances and vectors may be used to determine recommendations.
    Type: Grant
    Filed: November 16, 2020
    Date of Patent: December 5, 2023
    Assignee: Salesforce, Inc.
    Inventors: Anuprit Kale, Weiping Peng, Na Cheng, Rick Lindstrom, Zachary Alexander
  • SECURE COMPLETE PHRASE UTTERANCE RECOMMENDATION SYSTEM
    Publication number: 20210150144
    Abstract: DESCRIBED HEREIN ARE SYSTEMS, APPARATUS, METHODS AND COMPUTER PROGRAM PRODUCTS FOR MACHINE LEARNING INTENT CLASSIFICATION. IN VARIOUS EMBODIMENTS, HISTORICAL UTTERANCES PROVIDED BY USERS MAY BE UTILIZED FOR BOT TRAINING. CONTEXT AND PERSONALLY IDENTIFIABLE INFORMATION MAY BE REMOVED FROM THE UTTERANCES. THE UTTERANCES MAY BE ASSOCIATED WITH VECTORS. THE UTTERANCES AND VECTORS MAY BE USED TO DETERMINE RECOMMENDATIONS.
    Type: Application
    Filed: November 16, 2020
    Publication date: May 20, 2021
    Applicant: Salesforce.com, Inc.
    Inventors: Anuprit KALE, Weiping Peng, Na Cheng, Rick Lindstrom, Zachary Alexander