Patents by Inventor Ricky Gene Burnett

Ricky Gene Burnett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11947556
    Abstract: The disclosure includes methods and systems that perform operations of identifying a behavior of a metric, where the metric is associated with a node of included within a nodal graph displayed on a graphical user interface. Additionally, a root cause of the behavior is determined through automated, computerized analytics, which may include execution of a search query associated with the node, and a notification of the root cause may be provided via the graphical user interface. Additionally, the graphical user interface may be configured to receive user input that results in the generation of a nodal graph, where the user input includes placement of nodes on a display screen and edges representing a connection between two nodes, where the edges may represent a dependency between the nodes.
    Type: Grant
    Filed: August 18, 2022
    Date of Patent: April 2, 2024
    Assignee: Splunk Inc.
    Inventors: Ricky Gene Burnett, Dipock Das, Steven Shaun McIntyre, Darrell Sano
  • Patent number: 11620300
    Abstract: Machine data is collected from multiple sources of an operating environment such as an information technology system, factory floor, or the like, into a data intake and query system, in one embodiment. Metrics representative of the environment are included in or derived from the data. Users may interact with an interface to depict a representation of various metrics and interdependencies and that depiction is reflected in a computer storage model. Changes to the computer storage model based on the user interaction may also result in training of a machine learning model according to the user interaction, the machine learning model configured to determine a prediction, classification or clustering of a result of a first search query by utilizing a result of at least a second search query as input to the machine learning model.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: April 4, 2023
    Assignee: SPLUNK Inc.
    Inventors: Ricky Gene Burnett, Dipock Das, Steven Shaun McIntyre, Darrell Sano
  • Patent number: 11614923
    Abstract: Systems and methods are disclosed for implementing dual textual/graphical programming interfaces for programming streaming data processing pipelines. A user interface is provided that enables a user to author a processing pipeline as a query in a query language, and to request conversion of that query language into a graph data structure representation of the pipeline, which can be visualized in the interface. The interface further enables modification of the graph via interaction with the visualization. On request, the modified graph can be converted back into the query language, with the querying being modified to reflect the modifications to the graph.
    Type: Grant
    Filed: April 30, 2020
    Date of Patent: March 28, 2023
    Assignee: SPLUNK INC.
    Inventors: Ricky Gene Burnett, Joseph Gabriel Echeverria, Max Feng, Arthur Foelsche, Anush Kumar Jayaraman, Eric Prokop, Jeremiah Reichardt, Ran Xie
  • Patent number: 11429627
    Abstract: Machine data is collected from multiple sources of an operating environment such as an information technology system, factory floor, or the like, into a data intake and query system, in one embodiment. Metrics representative of the environment are included in or derived from the data. Users may interact with an interface to depict a representation of various metrics and interdependencies and that depiction is reflected in a computer storage model. Changes to the computer storage model based on the user interaction may also result in automatic changes to control information reflected in the computer storage model that directs the processing of various monitoring functions associated with the metrics.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: August 30, 2022
    Assignee: SPLUNK Inc.
    Inventors: Ricky Gene Burnett, Dipock Das, Steven Shaun McIntyre, Darrell Sano
  • Patent number: 11172065
    Abstract: One or more embodiments related to a method that includes querying a data store for current interaction data between call center personnel and customers. The call center personnel are grouped into call center groups. The method further includes determining, for at least some call center groups, a current interaction metric specific to the call center group. The current interaction method is provided for each of the at least some call center groups.
    Type: Grant
    Filed: June 17, 2020
    Date of Patent: November 9, 2021
    Assignee: SPLUNK INC.
    Inventors: Troy Elliott Molander, Steven Shaun McIntyre, Ricky Gene Burnett
  • Publication number: 20210342125
    Abstract: Systems and methods are disclosed for implementing dual textual/graphical programming interfaces for programming streaming data processing pipelines. A user interface is provided that enables a user to author a processing pipeline as a query in a query language, and to request conversion of that query language into a graph data structure representation of the pipeline, which can be visualized in the interface. The interface further enables modification of the graph via interaction with the visualization. On request, the modified graph can be converted back into the query language, with the querying being modified to reflect the modifications to the graph. In some embodiments, the graph data structure representation and/or the query language representation of the pipeline can be converted into a third representation, such as an Abstract Syntax Tree, that is deployed to an intake system to implement the pipeline.
    Type: Application
    Filed: April 30, 2020
    Publication date: November 4, 2021
    Inventors: Ricky Gene Burnett, Joseph Gabriel Echeverria, Max Feng, Arthur Foelsche, Anush Kumar Jayaraman, Eric Prokop, Jeremiah Reichardt, Ran Xie
  • Patent number: 10728389
    Abstract: One or more embodiments related to a method that includes querying a data store for current interaction data between call center personnel and customers. The call center personnel are grouped into call center groups. The method further includes determining, for at least some call center groups, a current interaction metric specific to the call center group. The current interaction method is provided for each of the at least some call center groups.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: July 28, 2020
    Assignee: Splunk Inc.
    Inventors: Troy Elliott Molander, Steven Shaun McIntyre, Ricky Gene Burnett
  • Publication number: 20200104401
    Abstract: Machine data is collected from multiple sources of an operating environment such as an information technology system, factory floor, or the like, into a data intake and query system, in one embodiment. Metrics representative of the environment are included in or derived from the data. Users may interact with an interface to depict a representation of various metrics and interdependencies and that depiction is reflected in a computer storage model. Changes to the computer storage model based on the user interaction may also result in training of a machine learning model according to the user interaction, the machine learning model configured to determine a prediction, classification or clustering of a result of a first search query by utilizing a result of at least a second search query as input to the machine learning model.
    Type: Application
    Filed: September 28, 2018
    Publication date: April 2, 2020
    Applicant: Splunk Inc.
    Inventors: Ricky Gene Burnett, Dipock Das, Steven Shaun McIntyre, Darrell Sano
  • Patent number: 10326883
    Abstract: One or more embodiments related to a method that includes querying a data store for current interaction data between call center personnel and customers. The call center personnel are grouped into call center groups. The method further includes determining, for at least some call center groups, a current interaction metric specific to the call center group. The current interaction method is provided for each of the at least some call center groups.
    Type: Grant
    Filed: July 31, 2018
    Date of Patent: June 18, 2019
    Assignee: Splunk, Inc.
    Inventors: Troy Elliot Molander, Steven Shaun McIntyre, Ricky Gene Burnett
  • Publication number: 20180375999
    Abstract: One or more embodiments related to a method that includes querying a data store for current interaction data between call center personnel and customers. The call center personnel are grouped into call center groups. The method further includes determining, for at least some call center groups, a current interaction metric specific to the call center group. The current interaction method is provided for each of the at least some call center groups.
    Type: Application
    Filed: July 31, 2018
    Publication date: December 27, 2018
    Inventors: Troy Elliot Molander, Steven Shaun McIntyre, Ricky Gene Burnett
  • Patent number: 10069972
    Abstract: One or more embodiments related to a method that includes querying a data store for current interaction data between call center personnel and customers. The call center personnel are grouped into call center groups. The method further includes determining, for at least some call center groups, a current interaction metric specific to the call center group. The current interaction method is provided for each of the at least some call center groups.
    Type: Grant
    Filed: June 26, 2017
    Date of Patent: September 4, 2018
    Assignee: Splunk, Inc.
    Inventors: Troy Elliott Molander, Steven Shaun McIntyre, Ricky Gene Burnett