Patents by Inventor Robert Mitchell Ingman

Robert Mitchell Ingman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for assigning multiple tasks
    Patent number: 7840434
    Abstract: Methods and systems are disclosed for assigning multiple tasks to a technician. One method allows a user to interface with an Integrated Dispatch System and assign multiple tasks to at least one technician. Each task describes a repair of a telecommunications network. The method displays a graphical user interface on a computer, and the graphical user interface indicates the assignment of the multiple tasks.
    Type: Grant
    Filed: October 29, 2002
    Date of Patent: November 23, 2010
    Assignee: AT&T Intellectual Property I, L. P.
    Inventors: Robert Mitchell Ingman, Gary J. Dennis, Charlie Garris, Oscar J. Primelles
  • Turfs and Skills for Multiple Technicians
    Publication number: 20090070183
    Abstract: Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple technicians to a turf. The turf designates a geographic area within a telecommunications network. The multiple technicians and the turf are displayed via a graphical user interface on a computer. Another method allows the user to assign multiple technicians to a skill level. The skill level describes a qualification for repairing the telecommunications network. The multiple technicians and the skill level are displayed via the graphical user interface.
    Type: Application
    Filed: November 11, 2008
    Publication date: March 12, 2009
    Inventors: Robert Mitchell Ingman, Terri H. Pifer
  • Method, system, and computer program product for assigning multiple telecommunications technicians at one time to at least one skill and a turf
    Patent number: 7451098
    Abstract: Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple technicians to a turf. The turf designates a geographic area within a telecommunications network. The multiple technicians and the turf are displayed via a graphical user interface on a computer. Another method allows the user to assign multiple technicians to a skill. The skill describes a qualification for installing or for repairing elements of the telecommunications network. The multiple technicians and the skill(s) are displayed via the graphical user interface.
    Type: Grant
    Filed: May 31, 2002
    Date of Patent: November 11, 2008
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert Mitchell Ingman, Terri H. Pifer
  • Methods and systems for assigning multiple tasks
    Publication number: 20040111313
    Abstract: Methods and systems are disclosed for assigning multiple tasks to a technician. One method allows a user to interface with an Integrated Dispatch System and assign multiple tasks to at least one technician. Each task describes a repair of a telecommunications network. The method displays a graphical user interface on a computer, and the graphical user interface indicates the assignment of the multiple tasks.
    Type: Application
    Filed: October 29, 2002
    Publication date: June 10, 2004
    Inventors: Robert Mitchell Ingman, Gary J. Dennis, Charlie Garris, Oscar J. Primelles
  • Turfs and skills for multiple technicians
    Publication number: 20040111311
    Abstract: Methods and systems are disclosed for assigning multiple technicians to turfs and to skills. One method allows a user to interface with an Integrated Dispatch System and assign multiple technicians to a turf. The turf designates a geographic area within a telecommunications network. The multiple technicians and the turf are displayed via a graphical user interface on a computer. Another method allows the user to assign multiple technicians to a skill. The skill describes a qualification for installing or for repairing elements of the telecommunications network. The multiple technicians and the skill(s) are displayed via the graphical user interface.
    Type: Application
    Filed: May 31, 2002
    Publication date: June 10, 2004
    Inventors: Robert Mitchell Ingman, Terri H. Pifer