Abstract: The disclosed technology is directed towards enabling a property, such as via a device associated with a residential or commercial property, to identify an issue and arrange for mediation of the issue. For example, a service provider can be automatically scheduled to resolve a maintenance issue at a scheduled time, with controlled (e.g., key code-based) property access granted to the service provider in the corresponding timeframe. Sensor data obtained from a sensor associated with the property can be analyzed to determine when an incident related to the property has occurred that needs mediation. An action to remediate the incident is determined and taken, such as to schedule a repair. An automated action can also be taken, e.g., to temporarily halt damage resulting from the issue until the repair can take place. If needed, communication between the party responsible for the property and the service provider is facilitated.

Abstract: The disclosed technology is directed towards presenting communications data to a responding entity that are relevant to an emergency situation at an emergency location. The communications data can be obtained from communications (e.g., text messages, transmitted video, voice calls and the like) that involve at least one user device at the situation, including communications that do not involve the responding entity. Users may opt in to such an emergency service to allow access to their communications, whereby their device locations are tracked and known in the event of an emergency. Upon obtaining the communications data, a responder can receive a view of the scene augmented with the communications data. The view can include a three-dimensional and/or two-dimensional representation of the zone/area of the emergency situation. Filtering can be used to eliminate irrelevant communications, and summarization can be used to combine generally redundant communications.

Abstract: The disclosed technology is directed towards facilitating communication with an unknown person via a device of the person having an unknown communications address. The presence of a visible person at a location can be determined, and a communications device at or near that location can be detected as a candidate device associated with that person. The device's current location, which can be regularly registered along with its communication address, is matched to the person's visible location. Communication via the device, such as by a responder, whether with the person and/or to obtain information from the device, is based on the registered communication address. The person's identity and other data may be obtainable. For a non-visible person, e.g., underneath an obstruction, the location of a detected device predicts the likely presence of a person near that location. A map may be generated showing locations of multiple detected devices.

Abstract: The disclosed technology is directed towards generating an annotated visual playback of an incident. Upon obtaining notification of an incident, event data occurring in the incident zone and timeframe are obtained (e.g., collected) from sensors proximate the zone. The event data is used to annotate a visual playback captured by one or more cameras, e.g., within a timeframe ranging from some time before the incident occurred to the end of the incident. For example, a video can be presented with overlaid annotation data, each annotation describing an event as it occurred in time, in conjunction with an advancing timestamp overlay showing the time of the video frames. A simulated video, e.g., extended reality video, can also be generated, along with annotations and timeframe data, such as if captured from camera(s) from one or more various different perspectives.

Abstract: The disclosed technology is directed towards providing guidance, e.g., point-to-point audio guidance, along an evacuation route. The presence of occupant(s) within a structure/area is monitored. If an evacuation event occurs, an evacuation route is determined for each occupant based on their current monitored starting location. Guidance is output, e.g., by various output devices along the evacuation route, which can be the safety monitors that monitor occupant presence, to guide each occupant from point-to-point along the evacuation route. For example, one monitor can be configured to hand off guidance responsibility to a next monitor along the evacuation route. The guidance can be customized for each known occupant based on their recognized features, or can be directed generally to an unknown occupant. Status information of the occupants can be provided to other occupants and to a responding entity. A responding entity can also be given directional guidance.

Abstract: The disclosed technology is directed towards efficiently identifying a first entity (e.g., a user or sensor) as a potential witness to an event. A first dataset describing event time data and event location data of an event are obtained from a first device. A second dataset describing device time data and device location data are obtained via a device associated with a second entity, e.g., a user. By analyzing the first and second datasets, e.g., for time and location intersection, the second entity can be identified as a potential witness to the event, and notified of such. Factors such as line of sight, speed and direction, audio sensing range versus event volume, and the like of the second entity can be used in determining whether the second entity is a likely witness. A witness to a live event can be identified and asked to send in live (e.g., video) evidence.

Abstract: The disclosed technology is directed towards associating a rescue tag with a victim in need of rescue, in which the rescue tag collects condition (biological state) data associated with the victim and provides a location of the rescue tag. The location data is maintained in association with the condition data. A responder makes a request to output the condition data, and in response, the responder's device is presented with an augmented reality display that shows the victim condition data relative to the location data. Multiple victims can be efficiently triaged, with more urgent victims highlighted via augmented reality for more urgent treatment. Filtering as requested by a responder can present augmented reality display for only a subset of the victims. Also described is the use of an aerial vehicle to assist the responders and/or a command center; the aerial vehicle can act as an edge node for efficient communication.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying an individual within the field of view, querying a data source for information related to the individual, and modifying the augmented reality display to present the information related to the individual.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying a room within the field of view, querying a data source for current information about the room, and modifying the augmented reality display to present the current information about the room.

Abstract: In one example, a method performed by a processing system including at least one processor includes detecting an input from a user of an augmented reality display that is deployed within a window, the input indicating that the user is seeking additional information about a real world object that is viewable through the window, identifying the real world object for which the user is seeking additional information, based on the input from the user and a reference map, retrieving information about the real world object from a data source, and modifying the augmented reality display to present the information about the real world object.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying an individual within the field of view, querying a data source for information related to the individual, and modifying the augmented reality display to present the information related to the individual.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying a room within the field of view, querying a data source for current information about the room, and modifying the augmented reality display to present the current information about the room.

Abstract: A patentability search and analysis system can, based on a submission, perform a patentability search that finds prior art relevant to the submission. An example system can operate to indicate the relevancy of prior art documents discovered in the search, and categorize the art. The system can determine a patentability indicator (e.g., a patentability score) representative of the likelihood that a patent will be granted on a patent application representative of the submission. The system can, based on an analysis of filed patent applications, provide rejection and allowance rates for the claims of those applications having a similar patentability indicator value to that of the patentability indicator. The rejection and allowance rates can be for the patent office as a whole, the art unit, or the examiner. Additionally, the system can provide a “confidence level” representative of the strength of the patentability indicator.

Abstract: The present invention is a system and method for conducting survey using wireless devices. The system architecture of the present invention comprises a location server and a location system. The location server can receive a survey request from a subscriber, delineate a survey area for the survey, broadcast a query containing the survey to a plurality of wireless devices, process responses received from the wireless devices, and deliver a result of the survey to the subscriber. The location system can generate location information for each of the wireless devices that received the query. The location system may be a network-based unit or a portable unit provisioned at each of the wireless devices. In one of the embodiments, the location system is a GPS receiver that generates the longitude and the latitude of the wireless devices at which it is provisioned.

Abstract: A system and method of call-routing and caller-screening that employs voice recognition to automatically recognize a caller's voice and then screen a caller, if appropriate; all without forcing the caller to identity himself/herself, which may be perceived as rude or offensive by some callers. Instead, a synthesized voice automatically asks the caller to identify who the caller wishes to speak with. Caller's response to this query is used to identify the callee as well as to optionally identify the caller. Thus, the screening of the caller takes place in a manner that the caller perceives as a more natural way of telephone communication. Caller's speech is used to generate digital voice samples therefrom and the caller's voice samples are directly compared with other voice samples stored in a database without converting the voice samples into digital text files.

Abstract: A method for reporting a user's emergency condition by sending an emergency help request message in a TCP/IP format to an emergency service center (ESC). The help request message may be sent over the Internet to advantageously harness the data transmission resources provided by the Internet. A support service provider may commercially provide such an emergency reporting service to a group of subscribers. The service provider may receive emergency requests from the subscribers and may send those requests over the Internet to the emergency service center. The service provider may also convert any non-TCP/IP message received from the subscriber into a TCP/IP message prior to sending the message to the ESC. A per-usage fee or a flat subscription fee may be charged by the service provider to allow users to report emergency conditions over the Internet. The support service provider thus coordinates the emergency help on behalf of the user.

Abstract: A location query service for use with a wireless network that tracks the location of network devices, such as a network complying with enhanced 911 standards. The service provides requestors with the locations of network users, based on the locations of the users' wireless network devices. The service receives a location query from a requester, retrieves location information associated with the network user, and returns the location information to the requester. Alternately, before returning the location information to the requestor, the service authenticates that the requestor is authorized by the network user to receive the network user's location information. A requestor can submit a location query, for example, by voice calls through the Public Switched Telephone Network (PSTN) to an interactive voice response unit (IVRU), personal computer access through a global computer network, and cellular telephone access through a global computer network.

Abstract: A system and method is provided for using location information associated with wireless devices. The system includes a wireless device, a location system, and a feature server. The wireless device includes any wireless apparatus having wireless communications capabilities. The location system can generate location information pinpointing the location of the wireless device. The feature server can use the location information to determine whether to execute an action in accordance with subscriber rules. A large number of applications may be implemented to execute the action via a number of communications channels, including without limitation, a wireless communications network, a computer network, and a public switched telephone system, for example.

Abstract: An anonymous location wireless network service for use in a wireless network that tracks the location and identity of network users, such as networks complying with enhanced 911 standards. The service provides content providers with the location of network users without revealing their identities. The service includes a wireless network having a proxy server, a network communication link to a plurality of web sites, and a wireless communication link to a plurality of handheld devices. The proxy server blocks identity by reading the location and identity information of network devices, generating dummy identifications, relating the dummy identifications to the identity information, storing the relationships in a memory storage, and forwarding the location information and dummy identifications to the global computer network.

Abstract: Location-blocking and identity-blocking services that can be commercially offered by a service promoter, e.g., a cellular service provider or a web advertiser. In the identity-blocking service, the service promoter may disclose the current physical location of a mobile subscriber (i.e., a cellular phone operator) to a third party (e.g., a web advertiser) subscribing to the identity-blocking service. However, the service promoter may not send any identity information for the mobile subscriber to the third party. On the other hand, in the location-blocking service, the service promoter may disclose the mobile subscriber's identity information to the third party, but not the current physical location of the mobile subscriber. Blocking of the mobile subscriber's identity or location information may be desirable for privacy reasons, to comply with a government regulation, or to implement a telecommunication service option selected by the mobile subscriber.