Patents by Inventor Robert W. Thomson

Robert W. Thomson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20030061104
    Abstract: Warranty support for purchased products is provided by an electronic warranty administrator that maintains a plurality of databases. A first database identifies customers, either individuals or corporate entities having warrantied products. A second database identifies the manufacturers of those products. The warranty administrator coordinates between the customer, the manufacturer and a service provider to provide warranty repairs. Unlike conventional extended warranties offered by third parties, the manufacturer remains in the repair process and thereby gains valuable information about the long term satisfaction of the customers. The warranty administrator also provides the manufacturer with a means to contact the customer about other products, product recalls and affinity programs thereby promoting brand loyalty.
    Type: Application
    Filed: March 14, 2001
    Publication date: March 27, 2003
    Inventors: Robert W. Thomson, Paul C. Benevides, Michael R. Fenn
  • Patent number: 4810173
    Abstract: A fire booster device is provided and consists of a portable air blower with an elongated hollow extension sleeve to guide forced air directly onto a source of a fire. In a modification the extension sleeve is movable and adjustable thereon for greater mobility of the device.
    Type: Grant
    Filed: May 13, 1987
    Date of Patent: March 7, 1989
    Inventors: Robert W. Thomson, George Spector