Patents by Inventor Ron Gagnier

Ron Gagnier has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method to provide an optimized user interface for presentation of application service impacting errors
    Patent number: 10185640
    Abstract: Mechanisms are provided herein which accommodate the handling of multiple service errors on a service exception handling display. In particular, when a single and/or multiple service errors are present, a user interface of the communication device can provide a dynamic exceptions view for simple management and control of the one or more service errors received. The service errors can be resolved independently and a manner most productive with a user while improving user experience.
    Type: Grant
    Filed: April 8, 2015
    Date of Patent: January 22, 2019
    Assignee: Avaya Inc.
    Inventors: Jason Tanabe, Ron Gagnier, Justin Baltazor, Marcel Naegelkraemer, Tim Rahrer, Geoff Baskwill, Jason Milley
  • METHOD TO OPTIMIZE THE USER INTERFACE TO MANAGE MULTIPLE COMMUNICATIONS ON A COMMUNICATIONS APPLICATION
    Publication number: 20160299647
    Abstract: Mechanisms are provided herein which accommodate the handling of multiple communication sessions on a communication platform using an active call view display. In particular, when a single and/or multiple calls are connected with a communication platform, a user interface can provide a dynamic active call view with call stack and feature attributes for simple management and control of the one or more calls. The multiple calls can be managed independently and a manner most productive with a user while improving user experience.
    Type: Application
    Filed: April 8, 2015
    Publication date: October 13, 2016
    Inventors: Jason Tanabe, Ron Gagnier, Justin Baltazor, Tim Rahrer, Marcel Naegelkraemer
  • METHOD TO PROVIDE AN OPTIMIZED USER INTERFACE FOR PRESENTATION OF APPLICATION SERVICE IMPACTING ERRORS
    Publication number: 20160299807
    Abstract: Mechanisms are provided herein which accommodate the handling of multiple service errors on a service exception handling display. In particular, when a single and/or multiple service errors are present, a user interface of the communication device can provide a dynamic exceptions view for simple management and control of the one or more service errors received. The service errors can be resolved independently and a manner most productive with a user while improving user experience.
    Type: Application
    Filed: April 8, 2015
    Publication date: October 13, 2016
    Inventors: Jason Tanabe, Ron Gagnier, Justin Baltazor, Marcel Naegelkraemer, Tim Rahrer, Geoff Baskwill, Jason Milley
  • Display screen or portion thereof with graphical user interface
    Patent number: D771672
    Type: Grant
    Filed: May 8, 2015
    Date of Patent: November 15, 2016
    Assignee: Avaya Inc.
    Inventors: Jason Tanabe, Ron Gagnier, Justin Baltazor, Marcel Naegelkraemer, Tim Rahrer, Geoff Baskwill, Jason Milley
  • Display screen or portion thereof with communications graphical interface
    Patent number: D772267
    Type: Grant
    Filed: May 8, 2015
    Date of Patent: November 22, 2016
    Assignee: Avaya Inc.
    Inventors: Jason Tanabe, Ron Gagnier, Justin Baltazor, Tim Rahrer, Marcel Naegelkraemer