Abstract: A system and apparatus for content delivery to storage. Delivery may be performed according to content types, which may be, for example, content object identifier, a flow of content objects, and store channel levels. Delivery may be performed according to a virtual network defined over a physical network infrastructure and further using peer-to-peer, multicast and/or unicast protocols.

Abstract: A system, method, and apparatus for downloading advertisements, storing advertisements on a storage device, selecting advertisements for presentation, and presenting selected advertisements. In some embodiments of the invention, advertisements may be dynamically associated and presented in coordination with content according to predefined parameters, stored information, and other criteria. Advertisement credits may be allocated in exchange for advertisement consumption. Advertisements and other information may be exchanged with remote servers. Other embodiments are described and claimed.

Abstract: According to embodiments of the present invention, a user's local storage system may be used to create a virtual personal mall comprising one or more virtual personal stores and configured for purchasing products by one or several providers. The virtual personal store and/or virtual personal mall may be organized in virtual shelves. Each virtual shelf may contain a group of products with one or more common properties, for example, books by a certain author and/or published by a certain publisher, and/or supplied by the same virtual personal store provider, etc. The groups may be defined by the virtual personal store provider and/or by the user and/or by a group of users.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.

Abstract: A software tool for creating, training and testing a knowledge base of a computerized customer relationship management system is disclosed. The software tool includes corpus editing processes for displaying and editing text-based corpus items, and assigning selected categories to individual corpus items. Knowledge base construction processes construct a knowledge base by analyzing a first subset of the corpus items, and testing processes test the knowledge base on a second subset of the corpus items. Reporting processes generate reports containing indicia representative of the testing results, which may be utilized to edit the corpus items and retrain the knowledge base so as to improve performance.