Patents by Inventor Russell John Nuzzo

Russell John Nuzzo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Performance optimizer system and method
    Patent number: 6963826
    Abstract: Information is received from a plurality of CRM/SFA sources within an operating environment and is mapped to specific business processes. Transactional data, learning systems information, technical support information and usage data is aggregated and used to provide a dimensional model of the data. The present invention provides a mapping view of technology usage to one or more business practices and reflects, among other things, the extent to which customer relationship management technology is impacting sales representative performance.
    Type: Grant
    Filed: September 22, 2003
    Date of Patent: November 8, 2005
    Assignee: C3i, Inc.
    Inventors: David Wallace Hanaman, Mauricio Barberi, Michael Ahearne, Frank Lupo, George Sivulka, Jr., Russell John Nuzzo, David John Gallagher, Bharath Kumar Janakarajan