Abstract: An automated system and a method for checking an already issued airline ticket prior to having a requester submitting a change request of the already issued airline ticket are described. The system comprises a ticket data retriever unit for retrieving, with a ticket reference provided by the requester, the already issued airline ticket from a ticket database. Then, an issued fare rule finder element retrieves, from a rule database, one or more rule scenarios applying to the already issued airline ticket and governing what changes are permitted. After which a decision module element combines the one or more rule scenarios into a set of permitted options and restrictions and deliver them to the requester. Hence, the requester knows all about the permitted options and restrictions prior to actually requesting to change the already issued airline ticket.

Abstract: In one aspect thereof the exemplary embodiments provide a computer-implemented method that includes, in response to a request to redeem customer award units, processing data representing at least one commercial fare in conjunction with data representing at least one conversion rule so as to generate at least one converted redemption fare. The method further includes operating on the at least one converted redemption fare with a faring engine to output at least one travel solution calculated in award units.

Abstract: A ticket change constrainer which allows reissuing or revalidating an already issued airline ticket includes a ticket change domain reducer operable to reduce an input search domain of change opportunities on the basis of change conditions set in the already issued ticket. It also includes a ticket change valuer operable to weigh the change opportunities of the reduced search domain and to return a reduced valued search domain of change opportunities. The weighing of the change opportunities is done on the basis of pricing method popularity scores updated in a ticket change memory by a ticket change watcher agent from actual change transactions handled by the system. The change conditions include standard pricing methods of the airline industry. The input search domain of change opportunities is produced by a conventional fare-driven search engine on the basis of a ticket change request issued by an end-user of the system.

Abstract: A method is provided for guaranteeing a set of valid additional services or products to offer to a user, which additional services or products are associated with a main service or product. The method includes building an affinity matrix of a plurality of additional services and products to attribute an affinity level between each additional service or product with at least one other additional service or product based on the association with the main service or product, determining a coherence level between the additional services or products and the main service or products such that an additional service or product can be marked as valid if the coherence level meets a predetermined level, and generating the set of valid additional services or products to offer to the user based on the affinity level and the coherence level.

Abstract: A ticket change constrainer which allows reissuing or revalidating an already issued airline ticket includes a ticket change domain reducer operable to reduce an input search domain of change opportunities on the basis of change conditions set in the already issued ticket. It also includes a ticket change valuer operable to weigh the change opportunities of the reduced search domain and to return a reduced valued search domain of change opportunities. The weighing of the change opportunities is done on the basis of pricing method popularity scores updated in a ticket change memory by a ticket change watcher agent from actual change transactions handled by the system. The change conditions include standard pricing methods of the airline industry. The input search domain of change opportunities is produced by a conventional fare-driven search engine on the basis of a ticket change request issued by an end-user of the system.

Abstract: An automated system and a method for checking an already issued airline ticket prior to having a requester submitting a change request of the already issued airline ticket are described. The system comprises a ticket data retriever unit for retrieving, with a ticket reference provided by the requester, the already issued airline ticket from a ticket database. Then, an issued fare rule finder element retrieves, from a rule database, one or more rule scenarios applying to the already issued airline ticket and governing what changes are permitted. After which a decision module element combines the one or more rule scenarios into a set of permitted options and restrictions and deliver them to the requester. Hence, the requester knows all about the permitted options and restrictions prior to actually requesting to change the already issued airline ticket.