Patents by Inventor Sambedu Venkatesh

Sambedu Venkatesh has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7120647
    Abstract: A method for providing expert information from a pool of experts using a server system coupled to a centralized database and at least one client system is provided. The database stores expert information relating to each expert within the pool of experts. The method includes displaying information on the client system identifying alternative paths for assistance to the user, receiving a request from the client system based on an alternative path selected by the user, accessing a database within the server system comprising a pool of experts, cross-referencing user information with expert information, displaying expert information including expert availability information on the client system through an applet downloaded from the server system when a user calls upon an expert to seek assistance, and contacting the expert based on user selected expert information inputted into the client system.
    Type: Grant
    Filed: October 30, 2001
    Date of Patent: October 10, 2006
    Assignee: General Electric Company
    Inventors: Sambedu Venkatesh, Debarghya Sengupta, Sukhminder Grewal
  • Publication number: 20030101083
    Abstract: A method for providing expert information from a pool of experts using a server system coupled to a centralized database and at least one client system is provided. The database stores expert information relating to each expert within the pool of experts. The method includes displaying information on the client system identifying alternative paths for assistance to the user, receiving a request from the client system based on an alternative path selected by the user, accessing a database within the server system comprising a pool of experts, cross-referencing user information with expert information, displaying expert information including expert availability information on the client system through an applet downloaded from the server system when a user calls upon an expert to seek assistance, and contacting the expert based on user selected expert information inputted into the client system.
    Type: Application
    Filed: October 30, 2001
    Publication date: May 29, 2003
    Inventors: Sambedu Venkatesh, Debarghya Sengupta, Sukhminder Grewal