Patents by Inventor Santhosh Shetty
Santhosh Shetty has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11711470Abstract: One example method of operation may include receiving an access request from a user device, creating a current queue position status of a user profile associated with the user device based on one or more known status identifiers associated with the user device, assigning the user profile to a sub-queue and a specified time slot of a queue, managed by a computing node, among various other user profiles stored in the queue, and initiating a communication session to the user device at a specific time.Type: GrantFiled: October 10, 2018Date of Patent: July 25, 2023Assignee: Intrado CorporationInventors: Santhosh Shetty, Karen Sue White, Mark P. O'Brien, Sherry Schluchter, Meredith Alder
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Patent number: 11521179Abstract: One example operation may include retrieving meeting participant profiles associated with meeting participants and meeting topics assigned to a scheduled meeting set to occur at a scheduled meeting time for a time duration, creating the meeting, at the scheduled meeting time, with a number of meeting intervals, collectively which comprise the time duration of the meeting, and each of the meeting intervals are assigned a respective different meeting topic among the meeting topics, assigning the participant profiles to one or more of the meeting intervals, automatically initiating a start to the meeting at the scheduled meeting time, without any of the meeting participants being connected to the meeting via their respective computing devices, and creating one or more of audio and video content based on one or more of the meeting topics and one or more meeting data files.Type: GrantFiled: April 24, 2019Date of Patent: December 6, 2022Assignee: INTRADO CORPORATIONInventor: Santhosh Shetty
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Patent number: 11501226Abstract: One example method of operation may include identifying a plurality of active project files in a database, identifying one or more deliverables included in the plurality of active project files, performing a simulation test based on a current set of allocated resources and a current set of deadlines associated with each of the one or more deliverables to determine whether the one or more deliverables will fail, determining the one or more deliverables includes one or more failed project risk metrics indicating that the one or more deliverables will fail to be completed by a corresponding deadline among the current set of deadlines, selecting one or more of the active project files which does not have a failed project risk metric, and reallocating resources, from the one or more of the active project files which does not have a failed project risk metric, to one or more of the active project files which has one or more failed project risk metrics.Type: GrantFiled: December 11, 2018Date of Patent: November 15, 2022Assignee: INTRADO CORPORATIONInventor: Santhosh Shetty
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Patent number: 11501262Abstract: One example method of operation may include identifying a topics to apply to a meeting having a defined time window, creating meeting time intervals corresponding to the topics, transmitting meeting invites to user accounts identified as potential meeting attendees, identifying when the user accounts were active in the meeting, and determining the user accounts fulfilled a topic fulfillment obligation of one or more of the topics based on a user account presence during one or more of the meeting intervals.Type: GrantFiled: February 6, 2019Date of Patent: November 15, 2022Assignee: INTRADO CORPORATIONInventors: Santhosh Shetty, Karen Sue White
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Patent number: 11304045Abstract: An example method of operation may include receiving an emergency request at an emergency server to establish a communication session from a user device, initiating an emergency application on the user device, receiving content from the user device, storing the content in a memory, and determining an event severity based on the content.Type: GrantFiled: March 29, 2018Date of Patent: April 12, 2022Assignee: Intrado CorporationInventors: Gautham Pallapa, Santhosh Shetty
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Patent number: 11263593Abstract: One example method of operation may include identifying a proposed meeting summary, processing proposed meeting summary content of the proposed meeting summary to identify topics to apply to a meeting, identifying profiles matching one or more of the topics, transmitting meeting invites to user accounts linked to the profiles, receiving one or more confirmations from the user accounts confirming attendance at the meeting, initiating the meeting at a scheduled time, and forwarding an initial topic summary to each user account during a beginning of the meeting.Type: GrantFiled: February 6, 2019Date of Patent: March 1, 2022Assignee: INTRADO CORPORATIONInventors: Santhosh Shetty, Karen Sue White
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Patent number: 11244269Abstract: One example method of operation may include identifying project files in a database, identifying one or more active project files and one or more inactive project files from the project files, retrieving one or more of the inactive project files, identifying one or more project risk metrics associated with the one or more inactive project files, and determining potential project risk metrics associated with the one or more active project files based on the one or more project risk metrics associated with the one or more inactive project files.Type: GrantFiled: December 11, 2018Date of Patent: February 8, 2022Assignee: West CorporationInventor: Santhosh Shetty
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Patent number: 11244260Abstract: One example method of operation may include identifying a plurality of project files stored in a database, determining current project scores assigned to the plurality of project files, selecting a lowest scored project file with a lowest assigned project score, identifying one or more types of resources assigned to the project file with the lowest score, identifying the highest scored project file and the types of resources assigned to the highest scored project file, determining whether any of the types of resources assigned to the highest scored project file match any of the types of resources assigned to lowest scored project, and when one or more types of resources assigned to the highest scored project file match the types of resources assigned to the lowest scored project, assigning one or more of the matched resources of the highest scored project file to the lowest scored project.Type: GrantFiled: December 11, 2018Date of Patent: February 8, 2022Assignee: West CorporationInventor: Santhosh Shetty
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Patent number: 11216787Abstract: One example method of operation may include identifying a proposed meeting summary, processing proposed meeting summary content of the proposed meeting summary to identify topics to apply to a meeting, creating the meeting to include meeting time intervals, assigning one or more of the topics to one or more of the meeting time intervals, identifying profiles of user accounts matching one or more of the topics, assigning the user accounts, with profiles matching one or more of the topics, to one or more of the meeting time intervals with assigned ones of the topics which match the profiles of the user accounts, transmitting meeting invites to the user accounts, and initiating the meeting at a scheduled time.Type: GrantFiled: February 6, 2019Date of Patent: January 4, 2022Assignee: INTRADO CORPORATIONInventor: Santhosh Shetty
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Patent number: 11206257Abstract: One example method of operation may include receiving an access attempt from a user device, retrieving a user identifier associated with the user device stored in a database, creating a data tuple having three or more data elements based on the access attempt from the user device, storing the data tuple in the database, the data tuple includes at least a one-time code generated by an access device, a current time and the user identifier, and logging a successful access attempt by the user device when the user identifier is identified as being part of a list of user identifiers.Type: GrantFiled: September 18, 2018Date of Patent: December 21, 2021Assignee: West CorporationInventor: Santhosh Shetty
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Patent number: 11050875Abstract: One example method of operation may include identifying a call scheduled for a scheduled time having a calling party profile and a called party profile, identifying one or more calling party flags associated with the calling party profile and one or more called party flags associated with the called party profile, establishing a call connection between a calling party device and a called party device at the scheduled time to conduct the call, recording call content identified during the call, processing the call content of the recorded call to identify call content compliance based on the calling party flags and the called party flags, scoring the call based on the identified call content compliance, and updating one or more of the called party profile and the calling party profile to identify the scored call.Type: GrantFiled: May 23, 2019Date of Patent: June 29, 2021Assignee: West CorporationInventors: Santhosh Shetty, Karen Sue White
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Patent number: 10999438Abstract: Processing user requests and calls may include receiving a request to establish a communication session from a user device, retrieving a user record associated with the user device, creating an event based on the request, storing the event in a queue, and selecting a queue position of the event based on one or more conditions stored in the user record.Type: GrantFiled: March 27, 2018Date of Patent: May 4, 2021Assignee: INTRADO CORPORATIONInventors: Gautham Pallapa, Santhosh Shetty
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Patent number: 10742817Abstract: One example method of operation may include receiving a conference request from a moderator device, retrieving user profiles, included in the conference request, stored in a database, transmitting a conference access code to the user devices associated with the user profiles, retrieving and applying a moderator conference call agenda to a conference call at a conference call maturity time, and enacting one or more restrictions during the conference call based on the moderator conference call agenda.Type: GrantFiled: September 5, 2018Date of Patent: August 11, 2020Assignee: West CorporationInventors: Karen Sue White, Santhosh Shetty
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Patent number: 10708315Abstract: Processing conference call communications may include receiving a request from a customer device to access the conference. One example method of operation may include receiving a conference call access request message from a user device, identifying an identifier included in the access request message associated with the user device, comparing content of the identifier to known identifier information, determining whether to authorize the access request, and responsive to authorizing the access request, transmitting a prompt to the user device to access the conference call.Type: GrantFiled: April 27, 2018Date of Patent: July 7, 2020Assignee: West CorporationInventors: Gautham Pallapa, Santhosh Shetty, Karen Sue White, Mohammed Qurashi
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Patent number: 10455397Abstract: One example method of operation provides receiving, at a server, event data generated by a user device indicating an emergency event, initiating an emergency application on the user device, processing the event data to identify whether the event data exceeds an emergency status threshold, transmitting a notification to the user device, and based on a response from the user device, notifying third party services of the emergency event.Type: GrantFiled: March 29, 2018Date of Patent: October 22, 2019Assignee: West CorporationInventors: Gautham Pallapa, Santhosh Shetty