Abstract: An approach is presented for testing a change (i.e., configuration change) in a configuration of a computing environment. A user identifier (ID) of a user is received from an administrative user having an administrative user ID. First configurable attributes of the user ID are determined. A temporary simulation user ID (TSID) having second configurable attributes is generated so that the values of respective first and second configurable attributes are identical. The configuration change is received. The configuration change is associated with the TSID and with no other user ID. Based on the configuration change being associated with the TSID and with no other user ID, a simulation is performed by tracking data record modifications made by the TSID and based on the configuration change. The user ID and administrative user ID are unaffected by the configuration change. After completing the simulation, the data record modifications are undone.

Abstract: A method and system of text entry. An attribute of text entered by a user into an application is determined. The entered text is matched to a single portion of each attribute segment of one or more indexed segments of text, based upon a determined attribute of each attribute segment and the determined attribute of the entered text. Each attribute segment consists of the single portion and a remaining portion. After the entered text is matched to a single portion of each attribute segment, a selection of a single attribute segment selected from the one or more indexed segments of text by the user is received. The remaining portion of the selected single attribute segment is entered into the application.

Abstract: An account system obtains a first translation file associated with it. The account system obtains a second translation file from a second account system, wherein the second account system is a data processing system. The account system determines whether a third account system has a third translation file with untranslated terms. The account system obtains the third translation file from the third account system, responding to a determination that the third account system has the third translation file with untranslated terms. The account system, responding to a determination that the third account system has the third translation file with untranslated terms, forms a comprehensive file from at least two files selected from the group consisting of the first translation file, second and/or third translation files. The account system translates the comprehensive file to form a translated file.

Abstract: Revised component selector extracts a translation file comprising a plurality of English keys and translation language values in a database, including untranslated keys as an XML file. The revised component selector extracts a plurality of English keys and translation language values and determines whether there are XML unsupported characters in the XML file. The revised component selector first filters out the XML unsupported characters to form a resultant file, responsive to a determination that XML unsupported characters are in the XML file. The revised component second selector filters out translated data from the resultant file to form an untranslated file. The revised component selector selects a subset of data. The revised component selector, responsive to selecting, third filters out any data not included in the subset to form a translatable file, responsive to selecting. The revised component selector sends the translatable file to a translation center to translate.

Abstract: An authentication configurator may define a LDAP security group for LDAP authentication, wherein the LDAP security group is associated with rights. It may define a native security group for native authentication users, wherein the native authentication group has at least one right not present in the LDAP security group, and define customer-specified LDAP chains. It may configure an LDAP authentication web application and a native authentication web application, wherein the LDAP authentication web application and the native authentication web application each connect to a service management database, and the LDAP authentication web application uses the customer-specified LDAP chains. A first Uniform Resource Locator (URL) for LDAP authentication to access the LDAP authentication web application and a second URL for native authentication to access the native authentication web application may also be configured.

Abstract: An approach is presented for testing a change (i.e., configuration change) in a configuration of a computing environment. A user identifier (ID) of a user is received from an administrative user having an administrative user ID. First configurable attributes of the user ID are determined. A temporary simulation user ID (TSID) having second configurable attributes is generated so that the values of respective first and second configurable attributes are identical. The configuration change is received. The configuration change is associated with the TSID and with no other user ID. Based on the configuration change being associated with the TSID and with no other user ID, a simulation is performed by tracking data record modifications made by the TSID and based on the configuration change. The user ID and administrative user ID are unaffected by the configuration change. After completing the simulation, the data record modifications are undone.

Abstract: Revised component selector extracts a translation file comprising a plurality of English keys and translation language values in a database, including untranslated keys as an XML file. The revised component selector extracts a plurality of English keys and translation language values and determines whether there are XML unsupported characters in the XML file. The revised component selector first filters out the XML unsupported characters to form a resultant file, responsive to a determination that XML unsupported characters are in the XML file. The revised component second selector filters out translated data from the resultant file to form an untranslated file. The revised component selector selects a subset of data. The revised component selector, responsive to selecting, third filters out any data not included in the subset to form a translatable file, responsive to selecting. The revised component selector sends the translatable file to a translation center to translate.

Abstract: An authentication configurator may define a LDAP security group for LDAP authentication, wherein the LDAP security group is associated with rights. It may define a native security group for native authentication users, wherein the native authentication group has at least one right not present in the LDAP security group, and define customer-specified LDAP chains. It may configure an LDAP authentication web application and a native authentication web application, wherein the LDAP authentication web application and the native authentication web application each connect to a service management database, and the LDAP authentication web application uses the customer-specified LDAP chains. A first Uniform Resource Locator (URL) for LDAP authentication to access the LDAP authentication web application and a second URL for native authentication to access the native authentication web application may also be configured.

Abstract: In a method for processing work items that have not been completed by a first escalation, a computer determines that the first escalation failed to complete execution, processed fewer work items than the first escalation is configured to process, or completed execution beyond an allotted processing time. The computer duplicates the first escalation to form a second escalation. In addition, the computer configures the second escalation to process the work items that have not been completed by the first escalation. Furthermore, the computer disables the first escalation and activates the second escalation to process the work items that have not been completed by the first escalation.

Abstract: In a method for improving escalation performance, a computer monitors performance of an escalation in a production environment. The computer identifies a characteristic of the escalation based on the monitored performance. The computer creates a recommendation for improving escalation performance based on the characteristic. In response to an approval of the recommendation, the computer applies the recommendation to the escalation to form one or more recommended escalations. Furthermore, the computer deploys the one or more recommended escalations into the production environment.

Abstract: In a method for minimizing occurrences of hanging escalations in a computer system, a computer determines that a number of escalations are scheduled for simultaneous execution in a time interval in a production environment. The computer divides the time interval by the number of escalations to form a shortened time interval. Moreover, the computer reschedules execution of the number of escalations in the production environment such that a plurality of subsets of the number of escalations execute in a staggered order according to the shortened time interval. A hanging escalation is an escalation that fails to complete, fails to process all data or records that the escalation was to process, or completes beyond an allotted processing time.

Abstract: Methods and arrangements of text entry are discussed. Embodiments include transformations, code, state machines or other logic to index segments of text from multiple sources and receive segments of text being entered into text-entry applications in a floating application. The embodiments may also involve matching the segments of text to indexed segments of text and entering completions of the received segments of text into the text-entry applications. The completions may be based upon the matching, and the completion of a segment may be entered into the text-entry application from which it was received.

Abstract: A method and system of text entry. An attribute of text entered by a user into an application is determined. The entered text is matched to a single portion of each attribute segment of one or more indexed segments of text, based upon a determined attribute of each attribute segment and the determined attribute of the entered text. Each attribute segment consists of the single portion and a remaining portion. After the entered text is matched to a single portion of each attribute segment, a selection of a single attribute segment selected from the one or more indexed segments of text by the user is received. The remaining portion of the selected single attribute segment is entered into the application.

Abstract: Methods and arrangements of text entry are discussed. Embodiments include transformations, code, state machines or other logic to select segments of text from text files based upon the number of words in phrases of the text files, upon the number of letters in words of the text files, or upon other patterns of the text in the text files. The text files may include web sites and news indexes. Embodiments may also involve indexing the selected segments of text, matching text currently being entered by the user (current text) into an application to a portion of a segment of the indexed text, and entering a remaining portion of the segment of the indexed text into the application based upon the matching. In some embodiments, the matching may be based upon an attribute of text such as a time period, a source, or a recipient.

Abstract: Methods, systems, apparatuses, and computer program products for confirming attendance of prospective attendees to a meeting or events via time management or event scheduling applications, such as calendar applications, are disclosed. Various embodiments comprise scheduling the meeting, waiting for a period of time, and automatically sending confirmation requests to one or more prospective attendees of the meeting. Some embodiments also comprise sending invitations to and receiving acceptances by one or more prospective attendees. Some embodiments further comprise receiving one or more responses to the confirmation requests from the prospective attendees. Some embodiments may reschedule the meeting, or events of the meeting, based upon responses to the confirmation requests. Various embodiments may send or receive the confirmation requests and responses via instant messaging (IM) messages, e-mail messages, and short message service (SMS) messages.

Abstract: An account system obtains a first translation file associated with it. The account system obtains a second translation file from a second account system, wherein the second account system is a data processing system. The account system determines whether a third account system has a third translation file with untranslated terms. The account system obtains the third translation file from the third account system, responding to a determination that the third account system has the third translation file with untranslated terms. The account system, responding to a determination that the third account system has the third translation file with untranslated terms, forms a comprehensive file from at least two files selected from the group consisting of the first translation file, second and/or third translation files. The account system translates the comprehensive file to form a translated file.

Abstract: Revised component selector extracts a translation file comprising a plurality of English keys and translation language values in a database, including untranslated keys as an XML file. The revised component selector extracts a plurality of English keys and translation language values and determines whether there are XML unsupported characters in the XML file. The revised component selector first filters out the XML unsupported characters to form a resultant file, responsive to a determination that XML unsupported characters are in the XML file. The revised component second selector filters out translated data from the resultant file to form an untranslated file. The revised component selector selects a subset of data. The revised component selector, responsive to selecting, third filters out any data not included in the subset to form a translatable file, responsive to selecting. The revised component selector sends the translatable file to a translation center to translate.

Abstract: An authentication configurator may define a LDAP security group for LDAP authentication, wherein the LDAP security group is associated with rights. It may define a native security group for native authentication users, wherein the native authentication group has at least one right not present in the LDAP security group, and define customer-specified LDAP chains. It may configure an LDAP authentication web application and a native authentication web application, wherein the LDAP authentication web application and the native authentication web application each connect to a service management database, and the LDAP authentication web application uses the customer-specified LDAP chains. A first Uniform Resource Locator (URL) for LDAP authentication to access the LDAP authentication web application and a second URL for native authentication to access the native authentication web application may also be configured.

Abstract: An application server administration framework (ASAF) minimizes the number of manual steps during the installation or modification processes by allowing a user to accomplish the installation or modification by entering values in a property file. A deployment script is invoked that identifies changes in the property files, and invokes appropriate procedures from a procedure script. The procedure script links the property file to one or more component scripts so that the values entered by the administrator are populated to the appropriate component scripts. When the values have been populated to the appropriate component scripts, the deployment script invokes the scripting engine which runs the scripts to make the necessary changes to the configuration files for the application server.

Abstract: Methods and arrangements of text entry are discussed. Embodiments include transformations, code, state machines or other logic to index segments of text from multiple sources and receive segments of text being entered into text-entry applications in a floating application. The embodiments may also involve matching the segments of text to indexed segments of text and entering completions of the received segments of text into the text-entry applications. The completions may be based upon the matching, and the completion of a segment may be entered into the text-entry application from which it was received.