Abstract: The concepts and technologies disclosed herein are directed to automated tool tracking for service technicians. According to one aspect disclosed herein, a tool tracking system can collect tool data from a vehicle system of a vehicle. The tool data can be associated with a tool that is to be utilized by a service technician to provide, at least in part, a service at a customer location. The tool tracking system can store the tool data in a data store. The tool tracking system can map the tool data to the vehicle and can determine when the tool is no longer mapped to the vehicle. This can be indicative of the tool having been left, for example, at the customer location. The tool tracking system can create an alert to inform the service technician and/or another entity that the tool is no longer mapped to the vehicle.

Abstract: The concepts and technologies disclosed herein are directed to automated tool tracking for service technicians. According to one aspect disclosed herein, a tool tracking system can collect tool data from a vehicle system of a vehicle. The tool data can be associated with a tool that is to be utilized by a service technician to provide, at least in part, a service at a customer location. The tool tracking system can store the tool data in a data store. The tool tracking system can map the tool data to the vehicle and can determine when the tool is no longer mapped to the vehicle. This can be indicative of the tool having been left, for example, at the customer location. The tool tracking system can create an alert to inform the service technician and/or another entity that the tool is no longer mapped to the vehicle.

Abstract: The concepts and technologies disclosed herein are directed to automated tool tracking for service technicians. According to one aspect disclosed herein, a tool tracking system can collect tool data from a vehicle system of a vehicle. The tool data can be associated with a tool that is to be utilized by a service technician to provide, at least in part, a service at a customer location. The tool tracking system can store the tool data in a data store. The tool tracking system can map the tool data to the vehicle and can determine when the tool is no longer mapped to the vehicle. This can be indicative of the tool having been left, for example, at the customer location. The tool tracking system can create an alert to inform the service technician and/or another entity that the tool is no longer mapped to the vehicle.

Abstract: Concepts and technologies are disclosed herein for providing multiple persona support for communications. A processor, at the device, can execute a persona service. The persona service can create one or multiple containers/highly secure work space(s) within the user device. The processor, at the administrator level of the specific work group, can detect a communication request comprising a request to initiate a communication. The processor can determine if the communication comprises a call. If a determination is made that the communication comprises the call, the processor, based on the profiles of the parties, can obtain call handling rules/policies, initiate setup of a communication path for the call, provide contacts to parties to the call, and determine how the call is handled.

Abstract: Concepts and technologies are disclosed herein for providing multiple persona support for communications. A processor, at the device, can execute a persona service. The persona service can create one or multiple containers/highly secure work space(s) within the user device. The processor, at the administrator level of the specific work group, can detect a communication request comprising a request to initiate a communication. The processor can determine if the communication comprises a call. If a determination is made that the communication comprises the call, the processor, based on the profiles of the parties, can obtain call handling rules/policies, initiate setup of a communication path for the call, provide contacts to parties to the call, and determine how the call is handled.