Patents by Inventor Shaarvani Kavula

Shaarvani Kavula has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CUSTOMER FRUSTRATION SCORE GENERATION AND METHOD FOR USING THE SAME
    Publication number: 20200065834
    Abstract: A method and apparatus for generating and/or using a customer frustration score are disclosed. In one embodiment, the method comprises generating a customer frustration index for a customer; and performing one or more operations based on the customer frustration index.
    Type: Application
    Filed: April 22, 2019
    Publication date: February 27, 2020
    Inventors: Ankur Manikandan, Qike Li, Shaarvani Kavula, Surendra Reddy, Jagadish Changavi, Vamsi Koduru
  • CUSTOMER FRUSTRATION SCORE GENERATION AND METHOD FOR USING THE SAME
    Publication number: 20200065835
    Abstract: A method and apparatus for generating and/or using a customer frustration score are disclosed. In one embodiment, the method comprises generating a customer frustration index for a customer; and performing one or more operations based on the customer frustration index.
    Type: Application
    Filed: June 25, 2019
    Publication date: February 27, 2020
    Inventors: Ankur Manikandan, Qike Li, Shaarvani Kavula, Surendra Reddy, Jagadish Changavi, Vamsi Koduru