Abstract: System, methods, and computer-readable media for switching a dynamic radio of a single RU between Radio Access Technology (RAT) protocols based on a Software-Defined RAN intelligent controller (SD-RIC). The SD-RIC efficiently assigning RAN resources by converting a radio access point to either 5G or Wi-Fi based on the load conditions and the number of users seen on the network, so that it appropriately servers the customer and end devices. To determine the load conditions may be based on active users on a particular cell, and then the resource utilization cue is a connection latency. A single radio unit includes a primary radio and a secondary radio, each being independently tuned. The primary radio is static while a secondary one can be influenced based on the conditions, turning into N-RU or Wi-Fi.

Abstract: Various methods, apparatuses/systems, and media for implementing a payment application module for searching billets are disclosed. A plurality of data sources include customer profile data, customer payment history data, biller information data, and biller directory data. A processor operatively coupled to the plurality of data sources via a communication network builds a customer profile service area popularity model based on the customer profile data, customer payment history data, biller information data, and biller directory data; receives search query data for searching a biller; builds a biller search machine learning model to optimize weights applied to the search query data; and ranks search results by utilizing the machine learning model in response to the search query data.

Abstract: Various methods, apparatuses/systems, and media for implementing a payment application module for searching billets are disclosed. A plurality of data sources include customer profile data, customer payment history data, biller information data, and biller directory data. A processor operatively coupled to the plurality of data sources via a communication network builds a customer profile service area popularity model based on the customer profile data, customer payment history data, biller information data, and biller directory data; receives search query data for searching a biller; builds a biller search machine learning model to optimize weights applied to the search query data; and ranks search results by utilizing the machine learning model in response to the search query data.

Abstract: Disclosed is a method and system for providing a resolution to a ticket in an lean information technology framework. In one implementation the method comprises configuring a activity complexity database based on a plurality of low complexity activities identified across industry segments and technology tracks in an information technology framework. Further, receiving a ticket for resolution from a customer in the information technology framework, wherein the ticket comprises an issue, an error and a problem. Furthermore, classifying ticket as a low complexity activity or a non-low complexity activity based on a comparison of the ticket with the plurality of low complexity activities stored in the activity complexity database. Subsequently, assigning the ticket classified as the low complexity activity to a low complexity ticket team for providing a resolution to the ticket in the information technology framework, wherein the low complexity ticket team is one of a cross functional and cross technology team.

Abstract: The present subject matter discloses system and method for generating an automated customized report in service delivery environment. Data is received from plurality of sources, wherein the data is associated to a plurality of activities being performed corresponding to one or more services defined by a service level agreement (SLA). Subset of data is fetched, from the data, corresponding to a set of activities. Further, one or more metrics is computed based on the subset of data. Further, the system analyze whether the set of activities are complying with the SLA based on the one or more metrics computed. Further, a report is generated based on the aforementioned analysis. The report generated is customized in a predefined format defined as per the SLA. The report generated is transmitted to a plurality of devices, of a plurality of concerned members, associated with the report.