Abstract: An online concierge system allows users to order items from a warehouse having multiple physical locations, allowing a user to order items at any given warehouse location. To select a warehouse location for a warehouse selected by a user, the online concierge system identifies a set of items that the user has a threshold likelihood of purchasing from prior orders by the user. For each of a set of warehouse locations, the online concierge system applies a machine-learned item availability model to each item of the identified set. From the availabilities of items of the set at each warehouse location of the set, the online concierge system selects a warehouse location. The online concierge system identifies an inventory of items from the selected warehouse location to the user for inclusion in an order.

Abstract: An online concierge shopping system identifies candidate items to a user for inclusion in an order based on prior user inclusion of items in orders and items currently included in the order. From a multi-dimensional tensor generated from cooccurrences of items in orders from various users, the online concierge system generates item embeddings and user embeddings in a common latent space by decomposing the multi-dimensional tensor. From items included in an order, the online concierge system generates an order embedding from item embeddings of the items included in the order. Scores for candidate items are determined based on similarity of item embeddings for the candidate items to the order embedding. Candidate items are selected based on their scores, with the selected candidate items identified to the user.

Abstract: A thermally reactive capsule coupled to a battery cell, the thermally reactive capsule comprising a capsule shell comprising a thermally conductive material that transfers heat from a surface of the battery cell to the capsule shell, a volatile organic compound (“VOC”) stored within a cavity of the capsule shell, wherein the VOC is in a liquid state and at a temperature below boiling point of the VOC, and the boiling point of the VOC is below a threshold temperature. The thermally reactive capsule further comprising one or more pressure relief devices configured on a surface of the capsule shell, wherein pressure generated by vaporization of the VOC causes opening of the one or more pressure relief devices.

Abstract: A method for integration of real-world content into a game is described. The method includes receiving a request to play the game and accessing overlay multimodal data generated from a portion of real-world multimodal data received as user generated content (RGC). The overlay multimodal data relates to authored multimodal data generated for the game. The method includes replacing the authored multimodal data in one or more scenes of the game with the overlay multimodal data.

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

Abstract: A method implemented at a computer system includes, responsive to identifying an opportunity to present content to a target user, accessing a machine learning model trained on a dataset containing input features of a plurality of users and labels indicating openness metrics of the respective plurality of users. The machine learning model is then applied to a set of features of the target user to output an openness metric that predicts a loss in the target user's response rate when contextual relevance is not considered in selection of recommendation for the target user. A recommendation is then selected from a plurality of candidate recommendations based on the openness metric and sent for display to the target user.

Abstract: An online concierge system recommends a larger size variant for replacement. The system receives one or more items for an order from a user. The one or more items include a first item. The system identifies a set of candidate replacement items for the first item, and the candidate replacement items comprise one or more larger size variants. The system estimates a benefit value for each of the candidate larger size variants to replace the first item and applies a machine learned acceptance model to each candidate larger size variant to predict a likelihood that the user would accept a suggestion to replace the respective candidate larger size variant for the first item. Based on the estimated benefit value and the predicted likelihood, the system determines a larger size variant as a replacement item and sends the replacement item for display in a user interface on a user device.

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

Abstract: An online concierge system allows users to order items from a warehouse having multiple physical locations, allowing a user to order items at any given warehouse location. To select a warehouse location for a warehouse selected by a user, the online concierge system identifies a set of items that the user has a threshold likelihood of purchasing from prior orders by the user. For each of a set of warehouse locations, the online concierge system applies a machine-learned item availability model to each item of the identified set. From the availabilities of items of the set at each warehouse location of the set, the online concierge system selects a warehouse location. The online concierge system identifies an inventory of items from the selected warehouse location to the user for inclusion in an order.

Abstract: An online concierge shopping system identifies recipes to users to encourage them to include items from the recipes in orders. The online concierge system maintains user embeddings for users and recipe embeddings for recipes. For users who have not placed orders, recipes are recommended based on global user interactions with recipes. Users who have previously ordered items from recipes are suggested recipes selected based on a similarity of their user embedding to recipe embeddings. Users who have purchased items but not from recipes are compared to a set of similar users based on the user embeddings, and recipes with which users of the set of similar users interacted are used for identifying recipes to the users. A recipe graph may be maintained by the online concierge system to identify similarities between recipes for expanding candidate recipes to suggest to users.

Abstract: An online concierge system allows users to order items from a warehouse having multiple physical locations, allowing a user to order items at any given warehouse location. To select a warehouse location for a warehouse selected by a user, the online concierge system identifies a set of items that the user has a threshold likelihood of purchasing from prior orders by the user. For each of a set of warehouse locations, the online concierge system applies a machine-learned item availability model to each item of the identified set. From the availabilities of items of the set at each warehouse location of the set, the online concierge system selects a warehouse location. The online concierge system identifies an inventory of items from the selected warehouse location to the user for inclusion in an order.

Abstract: An online concierge shopping system identifies recipes to users to encourage them to include items from the recipes in orders. The online concierge system maintains user embeddings for users and recipe embeddings for recipes. For users who have not placed orders, recipes are recommended based on global user interactions with recipes. Users who have previously ordered items from recipes are suggested recipes selected based on a similarity of their user embedding to recipe embeddings. Users who have purchased items but not from recipes are compared to a set of similar users based on the user embeddings, and recipes with which users of the set of similar users interacted are used for identifying recipes to the users. A recipe graph may be maintained by the online concierge system to identify similarities between recipes for expanding candidate recipes to suggest to users.

Abstract: An online concierge system may determine recommended search terms for a user. The online concierge system may receive a request from a user to view a user interface configured to receive a search query. The online concierge system retrieves long-term activity data including previous search terms entered by the user while searching for items to add to an online shopping cart. For each previous search term, the online concierge system retrieves categorical search terms corresponding to one or more categories to which the previous search term was mapped. The online concierge system determines a set of nearby categorical search terms and sends, for display via a client device, the set of nearby categorical search terms as recommended search terms.

Abstract: A method for predicting inventory availability, involving receiving a delivery order including a plurality of items and a delivery location, and identifying a warehouse for picking the plurality of items. The method retrieves a machine-learned model that predicts a probability that an item is available at the warehouse. The machine-learned model is trained, using machine learning, based in part on a plurality of datasets. The plurality of datasets include data describing items included in previous delivery orders, whether each item in each previous delivery order was picked, a warehouse associated with each previous delivery order, and a plurality of characteristics associated with each of the items. The method predicts the probability that one of the plurality of items in the delivery order is available at the warehouse, and generates an instruction to a picker based on the probability. An instruction is transmitted to a mobile device of the picker.

Abstract: An online concierge system includes sponsored content items in an interface including different slots for displaying content items. A sponsored content item may be displayed in a single slot or in multiple adjacent slots. The online concierge system determines a content score for various sponsored content items indicating a likelihood of a user interacting with a sponsored content item and a position bias for slots in the interface indicating a likelihood of the user interacting with a slot independent of content in the slot. Position biases are different dependent on a number of slots in which a content item is displayed. The online concierge system generates a graph identifying potential placements of sponsored content items in slots by selecting content items in an order according to their content scores. Sponsored content items are positioned in slots according to a path through the graph that has the highest overall expected value.

Abstract: An online concierge shopping system identifies candidate items to a user for inclusion in an order based on prior user inclusion of items in orders and items currently included in the order. From a multi-dimensional tensor generated from cooccurrences of items in orders from various users, the online concierge system generates item embeddings and user embeddings in a common latent space by decomposing the multi-dimensional tensor. From items included in an order, the online concierge system generates an order embedding from item embeddings of the items included in the order. Scores for candidate items are determined based on similarity of item embeddings for the candidate items to the order embedding. Candidate items are selected based on their scores, with the selected candidate items identified to the user.

Abstract: An online concierge system may determine recommended search terms for a user. The online concierge system may receive a request from a user to view a user interface configured to receive a search query. The online concierge system retrieves long-term activity data including previous search terms entered by the user while searching for items to add to an online shopping cart. For each previous search term, the online concierge system retrieves categorical search terms corresponding to one or more categories to which the previous search term was mapped. The online concierge system determines a set of nearby categorical search terms and sends, for display via a client device, the set of nearby categorical search terms as recommended search terms.

Abstract: A method for predicting inventory availability, involving receiving a delivery order including a plurality of items and a delivery location, and identifying a warehouse for picking the plurality of items. The method retrieves a machine-learned model that predicts a probability that an item is available at the warehouse. The machine-learned model is trained, using machine learning, based in part on a plurality of datasets. The plurality of datasets include data describing items included in previous delivery orders, whether each item in each previous delivery order was picked, a warehouse associated with each previous delivery order, and a plurality of characteristics associated with each of the items. The method predicts the probability that one of the plurality of items in the delivery order is available at the warehouse, and generates an instruction to a picker based on the probability. An instruction is transmitted to a mobile device of the picker.

Abstract: The technology described herein makes improved use of limited screen space on a search results page by determining whether to present a question-and-answer experience and/or an entity details experience. This determination effects the amount of information presented and the format in which it is presented. In general, the question-and-answer experience provides less information and is more targeted to a question and query terms other than the entity. In contrast, the entity details experience provides more information about the entity that is not tailored to the query beyond the entity being included in the query. In one aspect, the determination of whether to show a question-and-answer experience and/or an entity details experience is based, at least in part, on an entity-details intent classification score (“intent classification score”) generated by a machine classification system. The classification score may be processed in combination with other criteria to make a final determination.

Abstract: An online concierge shopping system identifies recipes to users to encourage them to include items from the recipes in orders. The online concierge system maintains user embeddings for users and recipe embeddings for recipes. For users who have not placed orders, recipes are recommended based on global user interactions with recipes. Users who have previously ordered items from recipes are suggested recipes selected based on a similarity of their user embedding to recipe embeddings. Users who have purchased items but not from recipes are compared to a set of similar users based on the user embeddings, and recipes with which users of the set of similar users interacted are used for identifying recipes to the users. A recipe graph may be maintained by the online concierge system to identify similarities between recipes for expanding candidate recipes to suggest to users.